Work With High Performing Talents On Demand

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Work With High Performing Talents On Demand

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Leonardo Padularrosa

Leonardo Padularrosa

Salesforce Specialist

Past clients include Coca-Cola, Metlife, J&J, Zurich, & Philip Morris.

Leonardo Padularrosa is a Salesforce CRM consultant with over eight years of experience in software implementations for companies such as Coca-Cola, Metlife, Johnson & Johnson, Zurich, and Philip Morris. His background includes work on agile projects from the concept to the delivery, gathering business requirements, providing solution design, data model and security model definition, develop business automation, create test cases and execution, and providing end-user training.

Salesforce CRM
Salesforce.com
Salesforce Development
Salesforce Apex
Software Implementation
Data Modeling
Business Automation
Test Cases
Salesforce Marketing Cloud
Marketing Cloud Development
Cloud Computing
Salesforce Community
Salesforce App Development
Visualforce
Jira
Atlassian Confluence
Visual Studio Code
Leonardo Padularrosa

Leonardo Padularrosa

Past clients include Coca-Cola, Metlife, J&J, Zurich, & Philip Morris.

Salesforce Specialist

Leonardo is Available for Projects

Work with Leonardo

Employment Highlights

Salesforce Solution Architect

Independent

April 2020 - Present (1 year 7 months)

Salesforce Solution Architect

CloudGaia

July 2018 - June 2020 (2 years 11 months)

Salesforce Developer & Administrator

CloudGaia

July 2016 - July 2018 (2 years)

IT Consultant

Independent

March 2012 - June 2016 (4 years 3 months)

Education Highlights

IT Engineering

Universidad Argentina de la Empresa (UADE)

September 2008 - June 2013 (5 years 9 months)

Resume

Salesforce Solution Architect

Independent

April 2020 - Present (1 year 7 months)

  • Acted as the admin of a service cloud app with 100 users around Latin America, getting to improve the platform quality in terms of security, adoption, data trustability, and process automation.
  • Implemented and administered a sales cloud app for a B2B business, getting to lead to opportunity close times, improve the marketing and sales team connection based on gathering relevant information to help sales representatives close deals faster.
  • Developed complex dashboards and reports setting up goals for sales teams based on managers inputs to keep the team focused to work on goals and improve their performance. 

Salesforce Solution Architect

CloudGaia

July 2018 - June 2020 (2 years 11 months)

CloudGaia is dedicated to building digital solutions on the Salesforce platform.

  • Involved in five implementations as solution architect in large projects for clients such as Metlife, Johnson & Johnson, and Zurich delivering the scope defined on time.
  • Implemented a large service cloud application for a call center for five countries, integrating over 20 legacy systems, configuring complex call scripts, CTI phone, complex business automations and a complex security model based on territories.
  • Designed a complex security mode with territory capability for a matricial sales team in Johnson & Johnson getting to reduce the data risk in the entire platform.
  • Defined several Salesforce capabilities to improve user platform adoption. Also developed complex dashboards and reports to help managers measure the results. It helped Johnson & Johnson to grow the data to analyze in Salesforce by 20% in a year.
  • Designed a standard project documentation for agile projects with Jira and confluence to put all the documentation in a sharing place to reduce the meetings time and misunderstandings in a project execution between client and the implementation team. 

Salesforce Developer & Administrator

CloudGaia

July 2016 - July 2018 (2 years)

CloudGaia is dedicated to building digital solutions on the Salesforce platform.

  • Handled sales, service, and community cloud implementation.
  • Experienced in flows, process builders WF's, lightning pages, triggers, VF's pages, complex reports and dashboards, communities setup, data model and security model definition, managed user permissions and all kind of Salesforce customizations.
  • Executed agile projects; supported the agile methodology with Jira and Confluence.
  • Clients: Coca cola Europe, AFS students, and others.

IT Consultant

Independent

March 2012 - June 2016 (4 years 3 months)

  • Gathered business requirements, prepared documentation, executed test case.
  • Oversaw the business process.
  • Updated existing software to correct errors and optimize efficiency.
  • Prepared and dictated user trainings.
  • Companies: Conexia, Indra, and Paradigma.

Education

IT Engineering, -

Universidad Argentina de la Empresa (UADE)

September 2008 - June 2013 (5 years 9 months)