Nikhil Jani

TRooTech is a software development company providing solutions for web development services to startups and existing enterprises.

• Provided consulting with business users and prepared the Request for Proposal (RFP) for the submissions and approval of the product in the pipeline.
• Performed requirement gathering and analysis by actively soliciting, analyzing, and negotiating customer requirements and prepared the requirements specification document for the application.
• Interacted with team leaders to identify and analyze the given information, procedures, and decision flow; evaluated existing procedures, methods, and technical documentation.
• Coordinated and communicated with the clients to understand the business process, functionality, requirements, and maintained a strong business relationship with clients during the entire project process.
• Covered areas on e-commerce and marketplace, social media and networking, business directory and development, travel and hospitality, healthcare and education, and digital marketing.

• Provided consulting on Hubspot including HubSpot COS, HubSpot website templates, HubSpot landing pages, and HubSpot email templates.
• Partnered with businesses on creating content for their quality prospects and increased their brand visibility by solidifying their reputation in the search engine results.

Zestard Technologies is a professional web development company providing offshore outsourcing services.

• Performed several roles in sales, marketing communication, customer relationship management, process improvement, organization development, partner assessment, integrated point-of-sale and e-commerce solutions, and business development.
• Provided detailed and brief analysis of all the open source technologies, mobile application development, object-oriented programming language, database, etc.

• Performed investigation, diagnosis, resolution, and recovery for software problems.
• Maintained overall ownership of users issue and service ensuring that they receive resolution within a reasonable time frame.
• Was skilled on software and technologies such as SQL, plSQL, Oracle DB, and Microsoft Office 2007 products.
• Communicated well with internal and external contacts.
• Provided the first level IT support to the users in the USA office.