Robert Rajkumar

• Acted as a team manager of five, comprising of project managers and consultants with mentoring, resourcing, projects Opex and team HCM Capex review responsibilities.
• Handled multiple projects, including business and technology consulting advisory, pre-sales (proposal and client demo preparation), Salesforce implementation, project management, and solution design and delivery.
• Coordinated onsite and multi-geo offshore delivery team for smooth solution delivery.
• Served as a project manager, solution and integration consultant, and mentor for a key strategic client with industry and Salesforce domains such as higher education, property management, medical device, health and fitness, and investment fund house.

• Managed multiple clients and projects, including business and technology consulting advisory, pre-sales (proposal and client demo preparation), Salesforce implementation, project management, and solution design and delivery.
• Coordinated onsite and multi-geo offshore delivery team for smooth solution delivery.
• Served as a project manager and solution and integration consultant with industry and Salesforce domains such as data assets, airports, insurance, logistics, medical device, and health and fitness.

fastacash™ provides a global social payments platform that allows users to transfer value along with digital content (photos, videos, audio, messages, etc.) through social networks and messaging platforms.

• Led commercial partner deal desk (PMO) cross-functional project and program activities by partnering with product and engineering, creative, finance, legal, and marketing teams around key strategies and partner initiatives.
• Managed fintech POC feasibility with fastacash social payments product portfolio, including end-to end-user journey, UI, UX, and high-level technical solution.
• Evaluated sales enablement tools (Salesforce.com, Zoho, Pipedrive, and Expensify).
• Developed and implemented incentive process plan, performance management systems (CRM, sales pipeline, and forecast), management reporting, and T&E management tools (Expensify) implementation.

• Managed a Centrix program.
• Led the pilot program for Indonesia and Australia markets comprising of brand and therapeutic area-specific closed-loop marketing (CLM) and e-detailing on mobile intelligence (CRM/ETMS).
• Acted as PMO/PM coordinator for Korea market program especially for rare-disease business with complex legal/compliance requirements.
• Handled difficult customer and project stakeholders (internal and external) and other strategic service providers (Cegedim/IMS Health, Accenture) to plan, engage and manage project execution, milestones, deliveries from end-to-end.
• Led technical integration activities with other business entities CRM (Salesforce and MS CRM).
• Handled other program/PMO related activities include meeting staffing requirements and to manage and deliver different tracks of service requests and program financials reconciliation (CAPEX and OPEX) for 5-year charge-back.