Jeffrey Delwiche
Content Specialist

Jeffrey Delwiche

Former web merchandise writer at Kohl's.

About

Jeffrey Delwiche is a content specialist with experience in web content creation and management, social media, writing, editing, blogging, and e-commerce. At Kohl's, he produced content to assist customers throughout the e-commerce process, including product descriptions, shopping guides, size charts, glossaries, and helpful tips. His skills also include platforms such as WordPress, Adobe, HubSpot, Pardot, Microsoft Office, Oracle, Basecamp, and G Suite.

Employment

4 roles
Dec 2018 - Present 7 years 5 months
Content Specialist
Independent
  • Built and maintained websites for various purposes, including business, personal, and photo sharing. This included web content creation.
  • Created and managed social media pages, including but not limited to, Facebook, Twitter, LinkedIn, and Instagram.
  • Produced compelling, SEO-driven content sure to generate website traffic.
  • Reviewed and updated existing web content to ensure it is intuitive, smooth-flowing, and effective.
  • Created and shared blog posts in accordance with predetermined topics and frequencies.
  • Organized and stored digital content in secure cloud platforms, allowing for efficient retrieval of specific files.
Mar 2017 - Sep 2018 1 year 6 months
Implementation Lead
Azavar Technologies

Azavar designs, develops, and delivers websites, web apps, and mobile apps.

  • Facilitated strong, consistent communication between internal app developers and external app users.
  • Created and maintained intuitive training materials providing step-by-step instructions for cloud-based applications.
  • Thoroughly trained employees and current and prospective clients on cloud-based applications.
  • Presented cloud-based applications to various audience types, including committees, current and prospective clients, and business owners.
  • Significantly expanded app-client base through telephone calls, emails, onsite visits, and networking events.
Aug 2016 - Mar 2017 7 months
Content Editor
Azavar Technologies

Azavar designs, develops, and delivers websites, web apps, and mobile apps.

  • Achieved and maintained compelling, quality content for a new e-commerce website.
  • Rebuilt content taxonomy and navigation components for a new e-commerce website.
  • Enhanced existing content through meticulous editing for implementation into a new e-commerce website.
  • Built essential, step-by-step e-commerce website training materials for customers and employees.
  • Significantly expanded client’s customer base by creating and maintaining social media marketing pages, including Facebook, Twitter, LinkedIn, and Instagram.
Jan 2015 - Oct 2015 9 months
Web Merchandise Writer
Kohl's
  • Produced essential, compelling content to assist customers throughout the e-commerce process, including product descriptions, shopping guides, size charts, glossaries, and helpful tips.
  • Ensured content was flawless and persuasive while clearly stating product benefits.
  • Built and implemented effective marketing strategies based on crucial customer feedback.
  • Collaborated with developers to enhance site usability, functionality, and layout.
  • Teamed with product owners to establish content best practices and style guides.

Education

Aug 2013 - May 2015 1 year 9 months
Certificates in Writing Grant/Proposal, Writing for the Web, & Digital Media, Professional Communications
Fox Valley Technical College
Aug 2002 - Aug 2012 10 years
Bachelor of Arts, Speech Communication
University of Wisconsin-Oshkosh

Portfolio

6 items