Jeffrey Delwiche

Content Specialist

Jeffrey Delwiche

Former web merchandise writer at Kohl's.

Jeffrey Delwiche is a content specialist with experience in web content creation and management, social media, writing, editing, blogging, and e-commerce. At Kohl's, he produced content to assist customers throughout the e-commerce process, including product descriptions, shopping guides, size charts, glossaries, and helpful tips. His skills also include platforms such as WordPress, Adobe, HubSpot, Pardot, Microsoft Office, Oracle, Basecamp, and G Suite.

Content WritingContent StrategyContent CreationWeb Content CreationWeb Content ManagementSocial MediaContent EditingBloggingE-Commerce ContentProduct DescriptionsHow-To GuidesSEO ContentSocial Media Content CreationFacebookTwitterLinkedInInstagram

Employment Highlights

Content Specialist

Independent

December 2018 - Present (7 years 4 months)

Implementation Lead

Azavar Technologies

March 2017 - September 2018 (1 year 6 months)

Content Editor

Azavar Technologies

August 2016 - March 2017 (7 months)

Web Merchandise Writer

Kohl's

January 2015 - October 2015 (9 months)

Education Highlights

Certificates in Writing Grant/Proposal, Writing for the Web, & Digital Media, Professional Communications

Fox Valley Technical College

August 2013 - May 2015 (1 year 9 months)

Bachelor of Arts, Speech Communication

University of Wisconsin-Oshkosh

August 2002 - August 2012 (10 years)

Portfolio

Resume

Content Specialist

Independent

December 2018 - Present (7 years 4 months)

  • Built and maintained websites for various purposes, including business, personal, and photo sharing. This included web content creation.
  • Created and managed social media pages, including but not limited to, Facebook, Twitter, LinkedIn, and Instagram.
  • Produced compelling, SEO-driven content sure to generate website traffic.
  • Reviewed and updated existing web content to ensure it is intuitive, smooth-flowing, and effective.
  • Created and shared blog posts in accordance with predetermined topics and frequencies.
  • Organized and stored digital content in secure cloud platforms, allowing for efficient retrieval of specific files.

Implementation Lead

Azavar Technologies

March 2017 - September 2018 (1 year 6 months)

Azavar designs, develops, and delivers websites, web apps, and mobile apps.

  • Facilitated strong, consistent communication between internal app developers and external app users.
  • Created and maintained intuitive training materials providing step-by-step instructions for cloud-based applications.
  • Thoroughly trained employees and current and prospective clients on cloud-based applications.
  • Presented cloud-based applications to various audience types, including committees, current and prospective clients, and business owners.
  • Significantly expanded app-client base through telephone calls, emails, onsite visits, and networking events.

Content Editor

Azavar Technologies

August 2016 - March 2017 (7 months)

Azavar designs, develops, and delivers websites, web apps, and mobile apps.

  • Achieved and maintained compelling, quality content for a new e-commerce website.
  • Rebuilt content taxonomy and navigation components for a new e-commerce website.
  • Enhanced existing content through meticulous editing for implementation into a new e-commerce website.
  • Built essential, step-by-step e-commerce website training materials for customers and employees.
  • Significantly expanded client’s customer base by creating and maintaining social media marketing pages, including Facebook, Twitter, LinkedIn, and Instagram.

Web Merchandise Writer

Kohl's

January 2015 - October 2015 (9 months)

  • Produced essential, compelling content to assist customers throughout the e-commerce process, including product descriptions, shopping guides, size charts, glossaries, and helpful tips.
  • Ensured content was flawless and persuasive while clearly stating product benefits.
  • Built and implemented effective marketing strategies based on crucial customer feedback.
  • Collaborated with developers to enhance site usability, functionality, and layout.
  • Teamed with product owners to establish content best practices and style guides.

Education

Certificates in Writing Grant/Proposal, Writing for the Web, & Digital Media, Professional Communications

Fox Valley Technical College

August 2013 - May 2015 (1 year 9 months)

  • Found, researched, and wrote grants and proposals using current research methods and writing principles.
  • Studied and became proficient with InDesign, Adobe Acrobat, Adobe Creative Suite, WordPress, Calibre, YouTube Editor, as well as various social media platforms.

Bachelor of Arts, Speech Communication

University of Wisconsin-Oshkosh

August 2002 - August 2012 (10 years)

  • Studied, practiced, and became proficient with various methods of communication, including interpersonal, nonverbal, small group, and written.
  • Applied effective listening skills during practices. Used concept of rhetoric as template for program studies.