Work With High Performing Talents On Demand

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Work With High Performing Talents On Demand

Work With Talents
Ellen Andersen

Ellen Andersen

CRM Specialist

Customer lifecycle strategist from NSG & EnterCard.

Ellen Klev Andersen has strengths in customer relationship management and designing and developing customer lifecycle programs. Having solid experience in social media strategies, she has worked with clients from various industries including digital startup, real estate and within the B2B arena. She is knowledgeable in using CRM systems such as ConvertKit and MailChimp, and creating a framework for the General Data Protection Regulation (GDPR). Ellen is also proficient in managing brands, planning and executing multichannel campaigns and experienced in implementing automation and behavioral marketing through a cross-channel interface and handling offshore suppliers.

Digital Marketing
Atlassian Confluence
Atlassian JIRA
CRM
MailChimp
Microsoft Dynamics CRM
Oracle CRM On Demand
Product Management
SAS
Advertising
Email Marketing
Brand Management
Google Analytics
Marketing Automation
Marketing Strategy
Marketing Communications
Content Management System
Social Media
Customer Lifecycle Programs
Ellen Andersen

Ellen Andersen

Customer lifecycle strategist from NSG & EnterCard.

CRM Specialist

Ellen is Available for Projects

Work with Ellen

Employment Highlights

Digital CRM & Marketing Consultant

Independent

September 2017 - Present (3 years 9 months)

CRM Manager

Runway BPO

May 2016 - August 2017 (1 year 3 months)

Head of CRM and Marketing Specialist

Joint Collaboration AS

June 2015 - January 2016 (7 months)

Marketing Specialist & Product Manager

EnterCard

December 2011 - June 2015 (3 years 6 months)

1 More Entries

Education Highlights

Bachelor of Science in Marketing Communications, Marcroeconomics & Applied Statistics

BI Norwegian Business School

January 2004 - December 2005 (1 year 11 months)

Bachelor of Science in Communication, Presentation Skills, Marketing & PR

Napier University

January 2002 - December 2004 (2 years 11 months)

Portfolio

Bank Norwegian

Bank Norwegian

www.egmont.com

Egmont

Runway

Runway BPO

Entercard.com

EnterCard

Norway Exports

Provisa Informasjon AS

www.nsg.com

Pilkington/NSG Group

Bank Norwegian

Bank Norwegian

www.egmont.com

Egmont

Runway

Runway BPO

Entercard.com

EnterCard

Norway Exports

Provisa Informasjon AS

www.nsg.com

Pilkington/NSG Group

Resume

Digital CRM & Marketing Consultant

Independent

September 2017 - Present (3 years 9 months)

  • Developed customer lifecycle programs and CRM strategies.
  • Utilized CRM systems such as ConvertKit and MailChimp.
  • Crafted webpages/landing pages and social media strategies.
  • Researched specific markets for specific needs and created a framework for GDPR.

CRM Manager

Runway BPO

May 2016 - August 2017 (1 year 3 months)

Runway BPO is a multi-lingual business process center that helps clients in achieving sales and revenue goals.

  • Managed digital marketing communication in the Nordics.
  • Designed and executed digital customer lifecycle management.
  • Developed CRM platform and performed customer segmentation based on business intelligence.
  • Managed several successful campaigns for Bank Norwegian.
  • Established full KPI ownership for marketing campaigns.

Head of CRM and Marketing Specialist

Joint Collaboration AS

June 2015 - January 2016 (7 months)

Joint Collaboration is a market leader in Norway, delivering online collaboration tools for complex projects in the offshore and oil sector.

  • Designed and implemented a customer lifecycle management program.
  • Managed the group’s CRM strategy and its platform and a 10mNOK marketing budget.
  • Handled full KPI, P&L statement and budget monitoring and management.

Marketing Specialist & Product Manager

EnterCard

December 2011 - June 2015 (3 years 6 months)

EnterCard is a consumer lending company in Scandinavia specializing in payment solutions, consumer loans and credit cards.

  • Planned and executed omnichannel marketing campaigns.
  • Involved in the implementation of a new regional CRM system.
  • Acted as the digital product manager for the largest partner sales channel.
  • Managed a customer lifecycle program.

Brand & Marketing Manager

Pilkington/NSG Group

August 2009 - November 2011 (2 years 3 months)

NSG is a manufacturer of glass and glazing systems offering architectural glazing, automotive glazing and technical glass.

  • Owned the brand portfolio and all Nordic marketing activities.
  • Planned, executed and monitored all multi-channel campaigns and their KPIs.
  • Managed internal communications and corporate affairs.
  • Supported all over 50 partners in their marketing efforts.
  • Handled KPI monitoring, P&L financial statements and budget management and reported directly to NSG HQ.

Education

Bachelor of Science in Marketing Communications, Marcroeconomics & Applied Statistics, Marketing Communications, Marcroeconomics, Applied Statistics

BI Norwegian Business School

January 2004 - December 2005 (1 year 11 months)

Bachelor of Science in Communication, Presentation Skills, Marketing & PR, Communication, Presentation Skills, Marketing & PR

Napier University

January 2002 - December 2004 (2 years 11 months)