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Dhruv Shanker

Customer Retention Expert
Previously from Google, Yahoo, Groupon & Dell.
An entrepreneur and marketer, Dhruv Shanker has expert knowledge of e-commerce, advertising, and digital media with a proven record of accomplishment building B2B and B2C businesses across the Asia-Pacific region. Specializing in affiliate marketing, CRM, and marketing automation, he has worked on various marketing roles at global corporations such as Google, Yahoo, Groupon, and ofo. He has won several awards including a Silver Abby Award for his first TV commercial and an All-Star Award at Google for automation of support functions. Dhruv is also proficient in using tools like Google Analytics, Salesforce, Omniture, Blueshift, and Pardot.

Kai Xu

Customer Retention Expert
Client success & digital marketing manager.
Kai Xu is a customer success specialist with extensive experience in digital marketing, from user acquisition and retention. He is knowledgeable with platforms in attribution, CRM, engagement, retargeting, SEO, as well as ad networks such as Facebook and AdWords. As a former customer success manager for a SaaS mobile marketing analytics and attribution platform, he has managed over 50 mobile app clients, including Wish, Shopkick, Intel, and eHarmony.

Florent Aubry

Customer Retention Expert
Worked with Bayer, GSK, and Medtronic.
With over eight years of digital marketing experience in Asia-Pacific and global roles, Florent Aubry has been driving the digital acumen of organizations and people capabilities programs across several industries, including consumer healthcare, chemicals, marketing services, cosmetics, and FMCG. He works as an APAC digital and social media manager at Medtronic, leading the design and execution of the regional digital and social media communications strategy. At GSK, he strategized and developed digital assets and content across paid/owned/earned media, from digital brief to final delivery. His experience also includes working for Bayer, L’Oréal, and Euro Media.

Lydia Yang

Customer Retention Expert
eCommerce marketing expert from HP, Sony & 7-Eleven.
Lydia Yang is an independent digital marketing consultant and practitioner with extensive digital marketing experience working for top international travel brands. Some of her previous clients include leading hotel chain group Marriott International, where she provides expertise on online customer purchase journeys, SEO, content and social media marketing. On the side, she manages her own adventure travel site Lydiascapes.com and contributes to international travel and blogger conferences all around Asia and Europe.

Faye Chuah

Customer Retention Expert
Skilled in paid social, paid search, display, user retention, & organic social.
Faye Chuah has experience in managing Facebook and Google Ads for clients in fitness, e-commerce, and real estate industries. Her skills include paid social, paid search, display, user retention, organic social, and project management. She is also proficient in tools such as Facebook Ads Manager, Google Ads, Google Analytics, Mixpanel, Ahrefs, and Hubspot.
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Frequently asked questions

Most teams see matched candidates within 48 hours. Our pre-vetted network means we are not starting from scratch when you reach out. If we do not have the right person available, we will tell you upfront rather than scramble.
Practitioners vet practitioners. Your growth marketer candidate gets interviewed by someone who has run growth at similar companies, not a recruiter checking keywords. We combine technical assessments, portfolio reviews, and cultural fit screening before anyone reaches your inbox.
Contract talent works on defined projects with clear deliverables. Embedded talent integrates into your team for ongoing work, attending standups and using your tools. Both can transition to full-time if the fit is right. We help you choose based on scope, timeline, and budget.
If it is not working in the first few weeks, we will find you a replacement at no additional cost. We are not in the business of defending bad matches. Most clients never need this because we invest heavily in fit upfront.
We offer flexible engagement models: hourly for short-term projects, monthly retainers for ongoing work, or placement fees for full-time hires. No hidden fees, no long-term contracts unless you want them. Your account manager will walk through options on your discovery call.
Yes. Someone who thrived at Google with dedicated QA, DevOps, and product managers may flounder when they have to wear all three hats. We look for people who have operated at your stage, pace, and level of ambiguity.
Yes, and not just the flashy demo-building part. Our Agent Operations practice includes people who have run AI agents in production and dealt with the messy reality of keeping them reliable, cost-effective, and safe.
Most marketplaces optimize for volume. They send you 10 candidates hoping one sticks. We optimize for fit. We would rather say “we do not have the right person” than waste your time. Our 95% satisfaction rate comes from being selective, not fast.