Mar 2016 - Present 10 years 1 month
Product Lead
Independent
As a product lead for AI and chatbot solutions for HR and talent recruitment, AIBotPlanet:
- Developed new AI and chatbot products for HR and talent recruitment; identified business challenges and designed customer experience, cases, and solutions such as recruitment chatbots and referral chatbots.
- Conducted competitive analysis and industry research on AI and chatbot products.
- Set priorities and guided product development for AI and chatbot solutions, including tools, platforms, and integrations.
- Developed the end-to-end process for delivering conversational AI and chatbot use cases and experiences.
- Built chatbots, activating AI (natural language processing) capabilities.
- Created detail user stories; developed and maintained a prioritized backlog.
- Worked with the development team to ensure that they understand the requirements and scope for each feature.
- Tracked the full lifecycle of feature and functionality from design through QA and release.
- Developed detail product requirements and specifications, design documents, UI mock ups, test cases and user documentation.
- Created a go-to-market strategy; actively participated in developing marketing materials and white papers; and articulated customer benefits of product offering.
- Designed marketing and content plan, including writing articles, generating lead magnets, and advertising (mockup development and placement).
As a product lead for employee advocacy and referral platform, SocialTree.io:
- Developed business and marketing strategy for new SaaS product with focus on employee and customer advocacy, content marketing distribution, and online loyalty programs.
- Identified business challenges, designed solutions, set priorities and guided product development.
- Created detail user stories; developed and maintained a prioritized backlog.
- Worked with development team to ensure that they understand requirements and scope for each feature.
