Oct 2021 - Oct 2022 1 year
Engineering Manager
Klaviyo
- Built and managed internal applications to scale non-engineering departments.
- Planned, specced, and executed new customer and internal features.
- Led, architected and managed the development of a new support experience that increased the self-serve experience by 120%.
- Alpha tested a new messaging system to be adopted by larger engineering organizations.
- Successfully managed and grew individual contributors into senior and management roles.