<ul><li>Cooperated with executive and IT stakeholders for requirements analysis and business process.</li><li>Communicated the desired operational process to the key stakeholders for sponsorship approval to determine the best practice enhancements. </li><li>Authored more than 100 business requirement documents and identified functional needs and outlined the key enhancements.</li><li>Created and maintained agile sprints through JIRA as part of SDLC management</li><li>Owned the requirements clarifications for development, QA testing, and implementation of a new product. Built the excel model and the code requirements for risk identification in the new system. </li><li>Managed scrum meetings consisting of developers and QA engineers. </li><li>Wrote product acceptance criteria and completed UAT testing for operational approval.</li></ul>

Business Analyst & Product Owner

<ul><li>Triaged clients’ and contractors’ technical issues as Level 2 technical support for domestic and international products. </li><li>Tested company software to identify root causes of bugs and issues. </li><li>Implemented system changes to deploy new clients onto the system as per client contract requests.</li></ul>

Production Support & Onboarding Specialist

HD Skills Assessment - Janelle Vallestero

Janelle Vallestero

English (British)

Janelle Vallestero has been working as a bilingual business analyst and product owner at The Nationwide Group in Canada, where she has handled mobile app projects and launched new products. Her experience includes waterfall documentation, business requirements analysis, risk identification, new product implementation, and QA testing. She also has created and maintained agile sprints through JIRA as part of SDLC management.

Janelle Vallestero

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HD Skills Assessment - Janelle Vallestero

HD Skills Assessment - Janelle Vallestero