<ul><li>Wrote web copy for client’s integration partners describing what each integration did with the client product.</li><li>Created documentation portals from scratch working with a design company to add.</li><li>Worked on Swagger and code sample features to a WordPress site.</li><li>Created API and developer-focused content such as API reference, API use cases, and overview materials.</li><li>Wrote marketing blog posts, help with marketing strategy as needed.</li><li>Advised companies about how to create doc sites, developer portals, and built marketing campaigns for products.</li></ul>

B2B Tech Writer, Developer Advocate, & Marketer

<ul><li>Took blog from 50-100 views a day to 800-1,000 views a day in 6 months.</li><li>Wrote marketing content like case studies.</li><li>Created tutorials and guides in PHP and Python.</li><li>Improved blog SEO.</li></ul>

Senior Developer Evangelist & Tech Writer

<ul><li>Created code samples in Python detailing how to complete various tasks with the API like setting up authentication or retrieving all comments for an asset.</li><li>Updated documentation if there are errors or new features or a use case.</li><li>Responded to questions in developer forum.</li><li>Delivered feedback about doc and developer tools experience.</li><li>Created developer marketing content calendar for display of developer projects, developer relations thought leadership, and interesting use cases for the API.</li></ul>

Developer Advocate

<ul><li>Managed TeleSign's public-facing developer content.</li><li>Advocated for the adoption of TeleSign technology at industry events.</li><li>Created video tutorials, blog posts, and sample code for TeleSign's APIs (code included Python, Ruby, PHP, Java, C#, and Node.js).</li><li>Managed developer experience of TeleSign products, contribute to usability initiatives such as better doc presentation.</li><li>Used Swagger to model TeleSign APIs and create API explorers.</li></ul>

Developer Relations Manager

<ul><li>Worked with other departments, direct management, and teammates to implement a documentation process and infrastructure from the ground up.</li><li>Researched and created process and procedure documentation for team activities in Health Net.</li><li>Applied Agile project management to documentation projects (Kanban board, etc.).</li><li>Documented complex processes across multiple databases and teams.</li><li>Interviewed SMEs, reviewed existing documents and used materials to create new ones.</li><li>Developed a style guide.</li><li>Worked with MS Word, Visio, SnagIt, Lotus Notes, and multiple data systems.</li></ul>

Senior Technical Writer

How the technical performances behind api.video help you to build great and magical products.

Blog |The magic behind great products

Erikka Innes

Typically, you should never delete your commit history. However, if youre working on your own project or a repository that isnt used by

How to Delete Your Repository Commit History on GitHub

You can extract a list of frames at evenly spaced intervals through your video using Python and FFMPEG. This information could be used to

Extract a Set of Frames From a Video With FFMPEG and Python

Integration web copy for each integration.

Integrations - Mitto

Pass multiple files with a web application

How to Send Form Data With Files Using Pythons Flask and Dropzone.js

NFTs (non-fungible tokens) are super popular these days. Youve no doubt heard that people sell NFTs for their art, be it music, painting

Create an NFT With api.video, Ethereum, MintGate, and Metamask (Without Breaking the Bank)

Some companies have great documentation and some not so much. If youre wondering what it takes to go from zero to world class

API Documentation Maturity - How Do Your Docs Stack up?

English (British)

Erikka Innes is a B2B tech writer with expertise in writing various technical documentation, including API and developer-focused content such as API reference, API use cases, and overview materials. She has written tutorials and guides in PHP and Python, technical blog posts, transition technical documentation from Docbook to Structured Frame, among others. At TeleSign, she created video tutorials, blog posts, and sample code for TeleSign's APIs (code included Python, Ruby, PHP, Java, C#, and Node.js). Erikka also has experience writing SEO content, whitepapers, web pages, banners, newsletters, and social media campaigns.

Erikka Innes

Employment Highlights

Portfolio

Blog |The magic behind great products

How to Delete Your Repository Commit History on GitHub

Extract a Set of Frames From a Video With FFMPEG and Python

Integrations - Mitto

How to Send Form Data With Files Using Pythons Flask and Dropzone.js

Create an NFT With api.video, Ethereum, MintGate, and Metamask (Without Breaking the Bank)

Blog |The magic behind great products

How to Delete Your Repository Commit History on GitHub

Extract a Set of Frames From a Video With FFMPEG and Python

Integrations - Mitto

How to Send Form Data With Files Using Pythons Flask and Dropzone.js

Create an NFT With api.video, Ethereum, MintGate, and Metamask (Without Breaking the Bank)