CRM Developer

Rohan Kamath

Senior CRM executive at Head Digital Works.

Rohan Kamath is a CRM specialist with expertise in creating a rewarding customer experience and improving overall customer satisfaction and retention. As a senior CRM executive at Head Digital Works, he uses product analytics, LTV, cohorts, historical retention metrics, segmentation, and stage of engagement to develop retention strategies. He also creates automation processes and workflows using Zapier, Automate.io, and JIRA and develops training programs to ensure proper implementation and smooth transition. His skills include CleverTap, Google Ads, Facebook Ads, email, SMS, in-app, app inbox, IVR, SEO, ASO, ORM, and product marketing.