Robert Rajkumar
Salesforce Developer

Robert Rajkumar

Worked for Cognizant, IMS Health, and VISEO.
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About

Robert Rajkumar has over ten years of Salesforce techno-functional, business analysis and consulting, operations, and project program management and PMO experience. He is a certified project manager (PMP®), scrum master (PSM®), Salesforce certified with several years of regional and global IT applications implementations with HC and budget management responsibilities. His experience includes project deliveries and solutions for commercial go-to-market business transformation (CRM-B2B/B2C/ETMS/CLM/eDetailing), marketing automation, lead generation, web/digital strategy for healthcare, pharma/life science, private banking, and fintech social payments and financial services domain.

Employment

4 roles
Jan 2018 - Present 8 years 4 months
Salesforce.com Partner & Salesforce Techno-Functional Solution Consultant
VISEO Asia Pte Ltd
  • Acted as a team manager of five, comprising of project managers and consultants with mentoring, resourcing, projects Opex and team HCM Capex review responsibilities.
  • Handled multiple projects, including business and technology consulting advisory, pre-sales (proposal and client demo preparation), Salesforce implementation, project management, and solution design and delivery.
  • Coordinated onsite and multi-geo offshore delivery team for smooth solution delivery.
  • Served as a project manager, solution and integration consultant, and mentor for a key strategic client with industry and Salesforce domains such as higher education, property management, medical device, health and fitness, and investment fund house.
Jul 2016 - Dec 2017 1 year 5 months
Project Management & Salesforce Techno-Functional Solution Consultant, & Engagement Manager
NAIT Consulting Services Pte Ltd
  • Managed multiple clients and projects, including business and technology consulting advisory, pre-sales (proposal and client demo preparation), Salesforce implementation, project management, and solution design and delivery.
  • Coordinated onsite and multi-geo offshore delivery team for smooth solution delivery.
  • Served as a project manager and solution and integration consultant with industry and Salesforce domains such as data assets, airports, insurance, logistics, medical device, and health and fitness.
Sep 2015 - Apr 2016 7 months
Global Commercial Operations Manager & Fintech Product Catalyst
Fastacash Pte Ltd

fastacash™ provides a global social payments platform that allows users to transfer value along with digital content (photos, videos, audio, messages, etc.) through social networks and messaging platforms.

  • Led commercial partner deal desk (PMO) cross-functional project and program activities by partnering with product and engineering, creative, finance, legal, and marketing teams around key strategies and partner initiatives.
  • Managed fintech POC feasibility with fastacash social payments product portfolio, including end-to end-user journey, UI, UX, and high-level technical solution.
  • Evaluated sales enablement tools (Salesforce.com, Zoho, Pipedrive, and Expensify).
  • Developed and implemented incentive process plan, performance management systems (CRM, sales pipeline, and forecast), management reporting, and T&E management tools (Expensify) implementation.
Jul 2014 - Jul 2015 1 year
Program & Project Manager
Cognizant Technology Solutions
  • Managed a Centrix program.
  • Led the pilot program for Indonesia and Australia markets comprising of brand and therapeutic area-specific closed-loop marketing (CLM) and e-detailing on mobile intelligence (CRM/ETMS).
  • Acted as PMO/PM coordinator for Korea market program especially for rare-disease business with complex legal/compliance requirements.
  • Handled difficult customer and project stakeholders (internal and external) and other strategic service providers (Cegedim/IMS Health, Accenture) to plan, engage and manage project execution, milestones, deliveries from end-to-end.
  • Led technical integration activities with other business entities CRM (Salesforce and MS CRM).
  • Handled other program/PMO related activities include meeting staffing requirements and to manage and deliver different tracks of service requests and program financials reconciliation (CAPEX and OPEX) for 5-year charge-back.

Education

Sep 1990 - Jun 1993 2 years 9 months
MCA, Computer Applications
Bharathidasan University, Tiruchirappalli
Sep 1987 - Jun 1990 2 years 9 months
BSc, Mathematics
St. Joseph’s College, India.