Annie Walton
Product Manager

Annie Walton

Worked in American Express and Dell Technologies.
Work with Annie Work with a Product Manager

About

Annie Walton is an experienced senior IT professional and product manager of over four years. She has worked with global brands such as Dell Technologies and American Express and has helped them manage and develop software solutions from conception to delivery. At Dell Technologies, she developed solutions for improving software development processes to reduce/eliminate repeat production-related incidents. Annie is proficient in Agile methodologies, risk assessment, technical documentation, and requirements gathering and tools such as Neoload, Microsoft TFS, Catchpoint, HTML, CSS, JavaScript, Python, and ServiceNow.

Employment

4 roles
Jul 2021 - Present 4 years 10 months
Senior Product Manager - IT Service Management Team
American Express
  • Managed vendor requirements (risk assessment and mitigation, dependencies) and ongoing related governance activities.
  • Defined and executed the deployment plan, working to ensure that ITSM have what they need to be successful.
  • Worked with customers, key stakeholders, and partners to define a product vision and roadmap.
  • Produced return on investment analyses and optimization recommendations.
Sep 2020 - Jul 2021 10 months
Software Engineer - Observability Team
Dell Technologies
  • Developed solutions for improving software development processes to reduce/eliminate repeat production-related incidents.
  • Managed design and code reviews with a focus on the best user experience, performance, scalability, and future expansion.
  • Developed and implemented tests for ensuring the quality, performance, and scalability of our application.
  • Work with stakeholders (business/product) across groups to develop and refine technical specifications.
Jun 2019 - Sep 2020 1 year 3 months
Quality Assurance Testing - IT Performance Engineering Team
Dell Technologies
  • Evaluated established technical requirements and performance test strategies to plan, prepare, and perform tests.
  • Analyzed test results on more than 25 projects and compared the results with external stakeholder production results.
  • Developed and maintained automation test framework and test scripts for functional and regression test execution.
  • Managed multiple test projects, workloads, and deadlines within an Agile scrum fast-paced environment.
Jul 2018 - Jun 2019 11 months
Program Manager - User Criteria Delivery Team
Dell Technologies
  • Optimized product data reconfigurability for a new generation of products.
  • Managed a cross-functional team of six in three international locations (India, Ireland, and Brazil).
  • Designed and delivered presentations and communications regarding internal product launches.
  • Led forums to update business communities and steering committee on progress, status, and issues.