Giovanna Lopez
Business Analyst

Giovanna Lopez

Worked at AbbVie.
Work with Giovanna Work with a Business Analyst

About

Giovanna Lopez is a business analyst with experience in handling IT projects, particularly concerning information security, and database and access management. At Arizona State University, she managed identity creations and affiliation procedures and was the point person for all Identity and Access Management projects including a partnership with the US Air Force. She is skilled in technical documentation, IT analysis, requirements gathering, and testing, and proficient with tools and platforms such as JIRA, Confluence, SQL, PeopleSoft, ServiceNow, and Salesforce.com.

Employment

3 roles
Mar 2020 - Present 6 years 2 months
Business Analyst Specialist
Arizona State University
  • Managed identity creations and affiliation procedures, and served as a primary Identity and Access Management contact for projects such as the partnership with the Air Force.
  • Tested upgrades in both development and testing environments.
  • Conducted catalog enhancements and updated business process documentation.
  • Data trustee for security role requests.
  • Worked with stakeholders, conducted data analysis, and provided timely resolution as a project lead for duplicate IDs.
Aug 2018 - Mar 2019 7 months
Information Security Office Assistant
Arizona State University
  • Provided production support and resolved issues regarding identity and access-related services via the customer relation systems at ASU.
  • Created identities and updated ASU affiliates in the system of records (via PeopleSoft).
  • Provided access and updated permissions to Salesforce users.
May 2017 - Aug 2017 3 months
Information Research Specialist
Abbvie
  • Determined product temperature storage standards; cross-checked data with other team members.
  • Provided monthly reports to management which included development modification and source of the error including quantity.
  • Completed research project, detailing purchase order part numbers, identifying most commonly ordered products, and comparison of AbbVie specifications against various companies.
  • Created Bovine and Transmissible Spongiform Encephalopathy statements for management.

Education

Aug 2020 - Dec 2021 1 year 4 months
Master's, Emergency Management & Homeland Security (Cybersecurity Policy and Management)
Arizona State University
Aug 2016 - Jun 2020 3 years 10 months
Bachelor's, Criminal Justice
Arizona State University

Portfolio

1 item