- Worked with Systems and Information Security teams to ensure IT programs complied with security standards and controls and support Customer programs within an Agile environment using SAFe, Scrum, and Kanban.
- Coached teams through all aspects of the Agile ways of working including, PI Planning, Daily Standups, Iteration Planning, Iteration Reviews, and Iteration Retrospectives.
- Conducted team formation exercises for newly established ARTs.
- Utilized iteration metrics including velocity and burn-down charts to help teams gauge progress against goals.
- Collaborated with the Scrum Community of Practice Lean-Agile Center of Excellence on improving Agile processes and practices.
Cheryl Gant
About
Cheryl Gant is a seasoned project manager with over 20 years of experience in product delivery and managed service delivery, expertise in Waterfall and Agile software development life cycles, and the ability to drive and measure process improvements via inspect-and-adapt practices. She is Agile Coach ICP ACC Certified, Scrum Master Certified, Product Owner Certified, and has attained ITIL4 Certification. She has worked with companies such as Raytheon Technology, Armor Defense, and CompuCom Systems.
Employment
- Managed and developed a team of Scrum Masters that focused on delivering new products and features for a $55M suite of cybersecurity products.
- Worked alongside the Product Delivery team to facilitate stakeholder engagement throughout the software development life cycle.
- Established key metrics and KPIs to yield data-driven outcomes.
- Maintained alignment with Product and Engineering leaders ensuring consistent execution against the Product roadmap.
- Worked with the GRC|P on audit preparation to ensure engineering assets-maintained PCI and HITRUST security standards and controls.
- Provided cross-organizational coaching on Agile values, principles, and best practices and administered Jira software.
- Led fellow Scrum Masters in the proper use and implementation of Agile concepts in a multi-team environment responsible for building cybersecurity products.
- Used sprint goals and reporting as a tool to further the maturity of development teams.
- Coordinated across product delivery teams to provide release reporting on product initiatives.
- Facilitated Scrum of Scrums to encourage healthy cross-team collaboration.
- Coached product owners on applying lean thinking towards delivering value and outcomes faster.
- Worked with Scrum teams to ensure GRCP compliance standards were maintained.
- Managed the go-to-market process for launching new products and features using Agile delivery concepts.
- Coordinated cross-functionally with Product, Engineering, and Marketing teams to enable sales and customer success.
- Radiated Product delivery status and release reporting throughout the organization.
- Spearheaded the process of onboarding new customers to public and private cloud security offerings.
- Led migration of customers totalling $2M+ monthly recurring revenue to a new security platform.
- Onboarded small, medium, and enterprise customers to the global call centre for a top IT Outsourcing company.
- Managed IT development projects teams on delivering software enhancements and integrations and provided solution engagement support, serving as SME for more complex engagements.
- Developed a set of implementation modules and assisted in implementing ServiceNow ITSM and led the software compliance project that saved the company over $5M in potential revenue loss.
- Served as the single point of contact for enterprise customers on the day-to-day operations of a global managed service desk call centre.
- Monitored service levels, reported monthly metrics, and performed data analysis to identify trends and implement continual process improvement.
- Led quarterly business reviews with client business and executive stakeholders and provided implementation support for new client transitions.
