<p>Transcarta develops and implements creative strategies, products, services and process improvement initiatives for consumer financial services with a focus on payments.</p><ul><li>Provided consulting services on retail banking, cards, and payment products to financial institutions, service providers, software companies and retailers throughout the Asia Pacific region.</li><li>Worked with financial institutions, service providers, research companies and technology firms to enhance strategy, back-office support, merchant acquiring, infrastructure and service quality for payments products.</li></ul>

Managing Director

<ul><li>Wrote finance and investment content for GTNews, Today, the EFMA Journal, The Asian Banker, and other publications.&nbsp;</li><li>Authored the books titled Changing Lanes, Changing Lives and Is Giving Worth It.</li><li>Wrote for banks and other companies and presented drafts to editors and clients for feedback.</li><li>Worked with editors and clients to shape the material so it could be published.</li></ul>

Finance & Investment Writer

<p>GTNews is a global knowledge resource for more than 65,000 treasury, finance, payments and cash management professionals.&nbsp;</p><ul><li>Wrote commentary and articles for the monthly Asia Bulletin.</li><li>Sourced articles and contributors for the GTNews Weekly Bulletin.</li></ul>

Asia Bureau Chief

<ul><li>Ensured that all the business’s narratives and message are in support of the content strategies and editorial decisions that were formulated along with key stakeholders.</li><li>Developed and oversaw an integrated content strategy that encompasses channel selection and focus, editorial governance and metrics to be applied and aligned with the business’s overall objectives and targets.</li></ul>

Head of Content for Asia Pacific

<ul><li>Managed the credit card center in OCBC Bank. Had responsibility for over S$45 million in revenue, 120 staff and over 500,000 cards.</li><li>Developed and implemented strategies to reinvigorate a slow-moving business including initiatives to increase receivables, improve credit risk and expand co-brand programs.</li></ul>

Card Center Manager

<ul><li>Set up and ran a successful new start-up credit card business for the Ban. </li><li>Designed a marketing plan that created immediate brand awareness and introduced innovative loyalty program features. </li><li>Developed a new business model for credit cards in Singapore that combined outsourcing to third parties and optimal leveraging of existing Bank processes. </li><li>Hired, trained, &amp; led a new team in the cards department. </li><li>Made the business profitable in a saturated market, within 18 months.</li></ul>

Business Manager for Credit Cards

<ul><li>Developed and implemented the strategy and plans for MasterCard operations and technology in the region.</li><li>Represented the region to U.S. headquarters, the Asia/Pacific Board and regional management.</li><li>Managed consulting programs for member banks.</li><li>Ensured smooth implementation of new programs for customer service, settlement, staff training, service quality and systems improvement.&nbsp;</li></ul>

Vice President for Asia-Pacific Operations & Systems

Last year, the Monetary Authority of Singapore set out its vision of making the city state one of the worlds premier smart financial centres. At the Singapore Fintech Festival its managing director, Ravi Menon, has set out how this goal could become a reality.

Making Singapore a Smart Financial Centre - The Global Treasurer

Richard Hartung

From corporates investing in Asia to small and medium enterprise (SME) suppliers wanting to make sure they get paid, companies are trying to discern whether countries and counterparties in Asia are actually risky.

Is Asia Too Risky for Corporate Investment? - The Global Treasurer

The top five sectors Asian fintech investors are interested in are data analytics, blockchain, lending, payments and regtech, according to Gary Hwa, EY regional managing partner.

Singapore Fintech Festival day four  Investor Summit Deal Day - The Global Treasurer

Shared the three steps that can ensure employees they have the skills to protect their best asset, which is their job.

Protecting Your Best Asset – Your Job

Discussed why investing in crowdfunding could be far better than putting money in a bank deposit or investing in shares.

Can You Really Earn 21% on Investments?

Provided a multitude of ways for adults to catch up and improve their financial literacy so that they can ensure a better future for themselves and their families.

Plugging the Gaps in Your Financial Knowledge

Created content on how robotics, enabled by artificial intelligence and machine learning, is proving to be a game-changer that can bring unique operational efficiencies to the financial services industry.

How Robots Are Changing the Face of Banking

Introduced the Internet of Things (IoT) and how it will soon become an even bigger part of people's lives.

Say Hello to the Internet of Things (IoT)

Shared the dramatic impact of saving S$10 a day.

Become Rich on S$10 a Day

Wrote an article about the International Chamber of Commerce’s summit held in Singapore.

Asia Report: Region Leads Supply Chain Finance Growth

Wrote an article on what the public service can do to encourage more open discussions about the race to tackle discrimination.

Let's Talk About Race

Discussed how innovation is driving improved solutions in supply chain finance (SCF), from funding for farmers to hi-tech blockchain solutions.

From Beer to Blockchain – Innovations in Supply Chain Finance

English (British)

Richard Hartung is a finance and investment writer with over 20 years of experience in the financial services industry. He has written finance and investment content for GTNews, Today, the EFMA Journal, The Asian Banker, and other publications. Having worked with financial companies like Citibank, MasterCard, Keppel TatLee Bank, and OCBC Bank, he has expertise in developing business strategies, enhancing payments business performance, improving acquiring practices, realigning operations processes, managing risk and boosting service quality.

Richard Hartung

Employment Highlights

Education Highlights

Portfolio

Making Singapore a Smart Financial Centre - The Global Treasurer

Is Asia Too Risky for Corporate Investment? - The Global Treasurer

Singapore Fintech Festival day four Investor Summit Deal Day - The Global Treasurer

Protecting Your Best Asset – Your Job

Can You Really Earn 21% on Investments?

Plugging the Gaps in Your Financial Knowledge

Making Singapore a Smart Financial Centre - The Global Treasurer

Is Asia Too Risky for Corporate Investment? - The Global Treasurer

Singapore Fintech Festival day four Investor Summit Deal Day - The Global Treasurer

Protecting Your Best Asset – Your Job

Can You Really Earn 21% on Investments?

Plugging the Gaps in Your Financial Knowledge