- Spearheaded ideation/discovery, all the way up to delivery of Voice, a $310,000 multi-team initiative to ship an in-house VoIP phone solution that connects Jobber’s users and their clients through a dedicated phone number.
- Led a team of eight developers and a designer to iteratively deliver a self-serving regulatory compliance tool to increase SMS deliverability by 14%.
- Crafted the product vision and roadmap, and translating them into manageable backlog through exhaustive user interviews, market research, product analytics and close collaboration with stakeholders.
Chris Jang
About
Chris Jang is a product manager with experience in data-driven business/product strategy creation, roadmap construction, business plan formation, data analytics and delivery. He works at Jobber, spearheading ideation, discovery, and delivery of Voice, an in-house VoIP phone solution. At Wipro, he led the formulation of product vision, strategy, and roadmap through hypothesis-driven studies for a Fortune 100 firm. Chris also worked for Mimicus as a product director. His technical skills include Jira, SQL, Amplitude, Scrum, Figma, Notion, and HTML.
Employment
- Actively led the formulation of product vision, strategy and roadmap through hypothesis-driven studies for a Fortune 100 firm; proposed potential to realize US$39 million of OPEX savings through future state asset optimization.
- Led the delivery of asset management tool and client data plug-in tool.
- Led cross-functional team from concept to launch of a paid visualization feature through Scrum methodology; realized $420,000 in ARR.
- Identified differentiated product strategies to increase value capture; led to the growth of partnered enterprise clients and a signed multi-year contract from the federal government of South Korea.
