<ul><li>Spearheaded ideation/discovery, all the way up to delivery of Voice, a $310,000 multi-team initiative to ship an in-house VoIP phone solution that connects Jobber’s users and their clients through a dedicated phone number.</li><li>Led a team of eight developers and a designer to iteratively deliver a self-serving regulatory compliance tool to increase SMS deliverability by 14%.</li><li>Crafted the product vision and roadmap, and translating them into manageable backlog through exhaustive user interviews, market research, product analytics and close collaboration with stakeholders.</li></ul>

Product Manager

<ul><li>Actively led the formulation of product vision, strategy and roadmap through hypothesis-driven studies for a Fortune 100 firm; proposed potential to realize US$39 million of OPEX savings through future state asset optimization.</li><li>Led the delivery of asset management tool and client data plug-in tool.</li></ul>

Senior Management Consultant

<ul><li>Led cross-functional team from concept to launch of a paid visualization feature through Scrum methodology; realized $420,000 in ARR.</li><li>Identified differentiated product strategies to increase value capture; led to the growth of partnered enterprise clients and a signed multi-year contract from the federal government of South Korea.</li></ul>

Director of Product

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Chris Jang

English (British)

Chris Jang is a product manager with experience in data-driven business/product strategy creation, roadmap construction, business plan formation, data analytics and delivery. He works at Jobber, spearheading ideation, discovery, and delivery of Voice, an in-house VoIP phone solution. At Wipro, he led the formulation of product vision, strategy, and roadmap through hypothesis-driven studies for a Fortune 100 firm. Chris also worked for Mimicus as a product director. His technical skills include Jira, SQL, Amplitude, Scrum, Figma, Notion, and HTML.

Chris Jang

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