Consistently performed above average in coursework and was featured on the university's Dean's List for several semesters.

<ul><li>Developed content for clients who are passionate about making a positive impact in the life of other people through effective communication and relationship management.</li><li>Provided services such as blogging, copywriting, website content refresh, speech writing, and ghostwriting (fiction and nonfiction).&nbsp;</li><li>Wrote on topics like relationship management, communication, confidence development, holistic health, leadership, LGBTQ topics, mastering human connection, and overall self-improvement life strategies.</li><li>Created poems and short novels.</li></ul>

Writer

ICS provides audio/visual control system programming, DSP programming, interface GUI design, system design support, and onsite support.<ul><li>Created organizational content, including newsletters, employee handbook, training manual and videos, PowerPoint presentation training material, standard operating procedures (SOPs), and knowledge base content in the employee portal (Salesforce).</li><li>Streamlined processes by introducing new methodologies for CRM management.</li><li>Collaborated with the executive team to develop internal initiatives for organization development and change management.</li><li>Created and managed business reports in Salesforce for business management assessment and strategy development.</li><li>Conducted CRM data integrity audits in Salesforce to direct the administrative team.</li><li>Coordinated and facilitated all projects between ICS+ and clients as the logistical project manager for several projects simultaneously.</li><li>Maintained and managed the complete sales pipeline for new projects.</li><li>Acted as a point of contact for potential and existing clients to develop and maintain great working relationships.</li><li>Conducted recruiting and new hire training. Developed organizational training material and strategies with the executive team.</li><li>Functioned as direct supervisor to the administrative assistant.</li></ul>

Operations Manager

Austin Staffing is a staffing agency that specializes in finding employees in the contact center, engineers, energy, accounting, help desk, and gaming fields.<ul><li>Created organizational content, including employee training material and SOPs.</li><li>Generated and reviewed branch income reports, activity reports, and other performance data to ensure productivity and goal achievement.</li><li>Managed reports and business strategies for maintaining gross profit margins on accounts to recommend and implement improvements as needed</li><li>Handled a team of recruiters to provide support and guidance.</li><li>Worked directly with the executive team to introduce new methodologies and improvements to current operations.</li><li>Tracked industry trends to advise clients of best practices for employee management and position salary requirements.</li><li>Established and maintained relationships with new and existing clients.</li><li>Sourced and recruited potential candidates through advertising, networking, and other creative recruiting resources.</li><li>Conducted candidate interview process for assigned accounts.</li><li>Performed onboarding procedures in compliance requirements for the State and Federal labor codes.</li><li>Oversaw the selection and placement of job candidates to client company as well as follow up to ensure client satisfaction.</li><li>Worked with other team members to ensure proper communication as well as order fulfillment.</li><li>Met with and tour client company locations to stay current with staffing changes and client culture.</li></ul>

Recruiting Branch Manager

<ul><li>Managed a team of human resources coordinators.</li><li>Investigated and resolved employment-related disputes through proactive communication and effective employee relations management.</li><li>Facilitated performance management processes.</li><li>Conducted biweekly payroll audits for several hundred employees.</li><li>Oversaw weekly project management staff meetings.</li><li>Managed organizational data integrity using various HRIS systems such as PEACS and iCIMS to manage and participate in the full recruitment life-cycle for high volume recruiting campaigns (30 to 350 hires per month).</li><li>Created and posted requisitions, personnel file maintenance, pipeline data integrity, report management, pre-screened candidates, conducted interviews, hired candidates, conducted new hire orientation, managed terminations, and exit interviews.</li></ul>

HR Generalist

<ul><li>Worked directly with the president, district sales manager, and operations manager to develop organizational change strategies and retention strategies for four business units. </li><li>Helped create training content and revised the employee handbook. </li><li>Traveled between all four locations to offer support in recruiting, performance management, and employee relations. </li><li>Provided solid support for the infrastructure with the goal of being a part of organizational progress.</li><li>Prepared, organized, and maintained personnel files; coordinated the completion and updating of employee documents and forms.</li><li>Conducted periodic audits on personnel files to ensure compliance with legal requirements.</li><li>Worked with confidential information and uphold employee confidentiality in high regard.</li><li>Supported the hiring goals by posting job ads, attending career fairs, sending response letters, manage the full recruiting cycle and new hire process.</li><li>Supported multiple locations in Texas to meet attrition needs.</li><li>Conducted new-hire orientation and coordinated new employee training.</li><li>Performed employee performance evaluations, counseling, and terminations.</li><li>Monitored quality and performance metrics for all locations.</li><li>Worked with managers to meet weekly payroll budget and with the executive team to manage projects.</li><li>Developed policies based on organizational need.</li><li>Provided quality control support and coaching to the management team as well as employee relations.</li><li>Conducted exit interviews and responded to unemployment claims.</li></ul>

HR Manager

Produced a literary fiction about the mysterious past of a child who grew up in the foster care system.

Alina's Ballad Novel - Sample

Alethea Jimison

Created a poetic autobiographical novel that describes a life of poverty and overcoming the challenge of depression caused by the everyday struggles of the urban American.

Coming Out of the Dark - Sample

Website Content Refresh

Portfolio - Words-Sell.com

Example of speeches and slide presentations.

Public Speaking Content

English (American)

Alethea Jimison is a professional writer with experience in blogging, copywriting, website content refresh, speech writing, and ghostwriting (fiction and nonfiction). Her specialty subjects are relationship management, communication, confidence development, holistic health, leadership, LGBTQ topics, mastering human connection, and overall self-improvement life strategies. She also writes poems and short novels.

Alethea Jimison

Employment Highlights

Education Highlights

Portfolio

Alina's Ballad Novel - Sample

Coming Out of the Dark - Sample

Website Content Refresh

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Portfolio - Words-Sell.com

Public Speaking Content

Alina's Ballad Novel - Sample

Coming Out of the Dark - Sample

Website Content Refresh

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Portfolio - Words-Sell.com

Public Speaking Content