Cosmina Alice Draghici

CRM Developer

Cosmina Alice Draghici

CRM officer at Sephora Romania.

Cosmina Alice Draghici is a CRM specialist specializing in email and SMS campaigns. She works at Sephora Romania, wherein she plans and organizes CRM campaigns calendar and manages targeting, creatives, HTML, and printing materials for CRM campaigns (email and rich SMS). Her experience also includes analyzing CRM reports and handling training sessions for CRM projects. Cosmina also worked as a marketing specialist for a winery, responsible for its ATL and BTL campaigns.

CRMCRM CampaignsEmail CampaignsSMS CampaignsCampaign CalelendarCRM ReportsCRM AnalysisCRM BudgetRich SMSMarketing StrategyATLBTLCustomer AcquisitionBrand AwarenessRebrandingBrandingPromotionalContent MarketingMarketing CommunicationsMobile Marketing

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Employment Highlights

CRM Officer

Sephora Romania

December 2019 - Present (6 years 4 months)

Marketing Specialist

Budureasca

January 2018 - December 2019 (1 year 11 months)

Marketing Assistant

Budureasca

March 2016 - December 2017 (1 year 9 months)

Education Highlights

Master, Marketing & Business Communications

Academy of Economic Studies

September 2012 - July 2014 (1 year 10 months)

Portfolio

Resume

CRM Officer

Sephora Romania

December 2019 - Present (6 years 4 months)

  • Planned and organized the CRM campaigns calendar.
  • Managed targeting, creatives, HTML, and printing materials for CRM campaigns (email and rich SMS).
  • Collaborated internally with various teams (marketing, offer, operational, supply chain, e-commerce) to better implement CRM campaigns.
  • Managed the complaints received from stores, customer service, or community management.
  • Analyzed CRM reports, communicated conclusions, trends to the team, including marketing, commercial, and sales.
  • Followed and analyzed the CRM budget.
  • Managed invoices and contracts with local agencies.
  • Oversaw and proposed specific animations in order to recruit and pamper Sephora`s customers.
  • Managed the training sessions for CRM projects.

Marketing Specialist

Budureasca

January 2018 - December 2019 (1 year 11 months)

Budureasca is a wine company based in Romania.

  • Closely collaborated with the marketing manager and internal teams on marketing strategy.
  • Worked closely with the executive manager, sales department, and finance department.
  • Managed and kept the relationships with clients, agencies, and suppliers across BTL and ATL.
  • Negotiated prices and contracts.
  • Planned and executed the acquisition budget, including promotional and trade materials.
  • Managed and implemented the marketing campaigns in order to create brand awareness and increase clients' fidelity.
  • Created promotional materials such as brochures, flyers, catalogs, roll-ups, in-store materials, in a timely manner.
  • Monitored and analyzed the consumption rate of trade and promotional materials.
  • Participated in the decisions of rebranding and marketing strategy across ATL & BTL.
  • Planned and executed the marketing budget for the events at the cellar.
  • Promoted and sold wine tasting events at the cellar.
  • Monitored tasting events sales and proposed new offers in order to increase sales.
  • Organized and participated at national and international wine fairs and other professional events to represent and promote the company and its portfolio.
  • Reported the status of the assigned marketing budget and activities.

Marketing Assistant

Budureasca

March 2016 - December 2017 (1 year 9 months)

Budureasca is a wine company based in Romania.

  • Created wine descriptions as a part of clients' information and used them in restaurant menus at the wine fairs.
  • Contacted agencies and suppliers for different types of promotional in close collaboration with the marketing manager for BTL.
  • Participated at national wine fairs and other professional events to promote the company and its portfolio.

Education

Master, Marketing & Business Communications

Academy of Economic Studies

September 2012 - July 2014 (1 year 10 months)

Had the chance to deep dive into marketing field such as research, strategies, and reports.