- Implemented Wordpress instance of payment gateways for the website using Stripe and Recurly
- Responsible for the operational efficiency of three squads (burndown, velocity, ceremonies, documentation) managing TechOps department.
- Worked as a product manager for upgrade engine mobile prototype.
- Handled backlog prioritization, story writing requirements, and scrum for design and engineering teams.
About
Claudio Akio Namikata is an accomplished technical product owner and manager with proficiency to gather product requirements for creation, prioritization, and execution of diverse businesses and multiple stakeholders throughout the project lifecycle in line with business strategy. He has experience in e-commerce, having worked at Amazon, where he led the implementation of SP-APIs documentation, the toolset of new REST APIs for Brazil’s Amazon Marketplace. His technical skills include Jira, Clickup, Payment Gateways (Stripe, Recurly), Transact SQL, Mobile WebApps, JavaScript and Wordpress
Employment
- Worked as a technical account manager of marketplace developer partners for hundreds of Brazilian sellers.
- Led the Brazilian implementation of SP-APIs documentation, a toolset of new REST APIs for Brazil’s Amazon Marketplace.
- Served as project manager of TechFacil, a renting model solution for high-end electronic gadget devices.
- Managed a Scrum team of eight people. Entire product requirement design and inclusion of integrations for outsourced supply and distribution partners (Samsung and Synapcom).
- Handled the internal ERP integration (fixed assets, tax, and accounting).
- Improved overall logistics efficiency between transfer distribution centers (cargo consolidators) reducing 250 hs monthly of operation’s manual labor on the cargo planning and routing
- Provided customer support automation of logistic SACs that reduced 70 hs monthly of manual labor and improved SAC SLA rates by 25%.
- Improved logistics control for Blackfriday reducing 9% of delivery time (11 to 10 days).
- Led strategic planning for 2020 Bulkylog.
- Conducted the entire product design study, use-case scenarios, persona analysis, and market positioning.
- Built the first IoT water measure solution (Smartlink) for the tech products portfolio of Deca. TechStack includes AWS, React, and NodeJS.
- Developed a BI sales store Totem to help users to find their electric showers. 20 totems installed feeding data lake with +500 user interactions that helped to improve product portfolio and marketing campaigns. TeckStack includes Ionic and AWS (MySQL and S3).
- Worked as IT analyst with deep understanding of supply and distribution business.
- Support over 40 production servers that supplied gas, diesel and ethanol to distribution trucks and trains in Downstream OP for Canada, US, and Colombia.
- Handled production Windows Servers data gathering, monitoring and support with PowerShell scripts.
