Aisha Tasneema
CRM Development

Aisha Tasneema

Worked for Pike, PetSmart, Camping World, and Lowe's.
Work with Aisha Work with a CRM Development

About

Aisha Tasneema is a CRM developer with over 12 years of IT experience, including eight years of experience developing business solutions as a Microsoft Dynamic 365 CRM consultant in implementing CRM systems and other Microsoft technologies like .NET and SQL Server. She has expertise in Microsoft CRM 2011, 2013, 2015, and 2016 implementation, migration, customization and integration of web-based client-server applications, developing plug-ins and workflows, and integrating CRM with internal/external applications using CRM SDK. Her proficiency includes PowerApps, Power Automate, and Power BI. Aisha has worked for companies like Pike Corporation, PetSmart, Camping World, and Lowe's Companies.

Employment

4 roles
Aug 2020 - Present 5 years 9 months
Senior MS Dynamics CRM Developer
Pike Electric
  • Gathered the new business requirements and change requests and analyzes the requirements given by the client.
  • Reviewed design documents detailing behaviors and requirements.
  • Upgraded the plug-in and custom workflow libraries code to use the Microsoft Dynamics CRM SDK libraries, Messages etc.
  • Extensively worked on CRM plug-in, custom workflow activities development.
  • Created custom entities, custom attributes for individual business units in MS Dynamics CRM 365 as per the business process.
  • Worked on plug-ins, parallel workflows, business rules and business processflows to automate the business processes.
  • Used extensively jQuery and JavaScript for client-side validations and access data within the HTML controls.
  • Worked on web APIs and editable grids using MS Dynamics CRM 365 online.
  • Used CRM SDK for services and configured the integration of MS Dynamics CRM with existing website.
  • Created custom entities and attributes to meet business requirements.
  • Experienced in creating relationships b/w custom entities.
  • Customized system components such as forms, views, entities, attributes, relationships, and entity mappings according to entities in real estate domain.
  • Consumed and exposed Dynamics CRM APIs for custom API development.
  • Used OOTB export functionality and scribe.
  • Created and customize reports in the system by using SQL Server Reporting Services (SSRS) to provide data for demand planning and opportunity management.
  • Provided technical Microsoft Dynamics CRM platform delivery expertise on client engagements
  • Integrated with SSRS to support reporting, data analysis, and business planning.
  • Managed documents with SharePoint integration.
  • Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 2016 system.
  • Created and maintained documentation for entity data mapping.
  • Maintained the health of the CRM environment keeping aware of current patches, versions and system best practices and working on Azure.
  • Used SSIS packages migrated the data from SQL to Microsoft Dynamics CRM application for all the entities.
  • Environment: MSCRM 2015, MS SQL Server 2012, SQL Server Reporting Services, Microsoft Visual Studio 2012, Team Foundation Server 2012, C#, VB .NET, Web Pages, CRM SDK, ADO.NET, XML/XSLT, CSS, WCF, SSIS, JavaScript, IIS, Windows Server 2012R2, MS API, and HTML.
Oct 2017 - Jul 2020 2 years 9 months
MS Dynamics CRM Developer
PetSmart
  • Led and participated in discovery analysis meetings with the client to understand current business processes that need to be incorporated into Dynamics CRM 2011.
  • Conducted detailed analysis sessions with end users.
  • Configured and implemented CRM functional and application modules, encompassing account and contact management and commission management.
  • Created documentation to define workflow and requirements and implemented custom workflows into business processes.
  • Used ASP.Net, AJAX, and JavaScript framework to create UI and bind the data from business layer.
  • Used SSIS Import data into the system using multiple sources.
  • Developed strong experience in project management and Software Development Life Cycle with methodologies like Waterfall, Agile/Scrum and DevOps tools and techniques (CI/CD).
  • Designed and integrated ASP.NET front-end using WCF web services and LINQ, and implemented client-side validations for Web-server controls.
  • Used MS Dynamics CRM SDK, WEB API, and Fetch XML to interact with data from the CRM system.
  • Built plug-ins, workflows, UI pages, web resources, designing OData and Fetch XML to communicate with CRM.
  • Developed and continued to refine CRM change management standards and tools.
  • Used MS Dynamics CRM SDK, WCF, XRM and LINQ to interact with data from the CRM system Integrated SQL Server 2008 with CRM using SQL Stored Procedures, Functions, Triggers, and Importing/Exporting data from legacy data sources using SSIS.
  • Developed dynamic reports using CRM reporting interface and SSRS SQL 2008 R2 engine
  • Developed main view and single view dashboards as an extension of Dynamics CRM. Developed duplicate detection rules to prevent duplication in cross entities.
  • Coordinated geographically distributed team onshore/offshore model to expedite custom solutions and testing.
  • Environment: Microsoft Dynamics CRM 2015, Microsoft CRM 2016, U I, API, IIS 7.0, CI/CD, SQL Server 2008 R2, JavaScript, DHTML, XML, SDK, WCF, ASP, AJAX, Web Service, and Windows Server 2008.
Mar 2015 - Oct 2017 2 years 7 months
MS Dynamics CRM Developer
Camping World
  • Configured and implemented CRM functional and application modules, encompassing sales and service.
  • Implemented workflows and business process flows to automate and enhance sales processes. Wrote, debugged, and deployed plug-ins using Visual Studio and C#.
  • Developed duplicate detection rules to prevent duplication.
  • Used MS Dynamics CRM SDK, WEB API, and Fetch XML to interact with data from the CRM system.
  • Built plug-ins, workflows, UI pages, web resources, designing OData and Fetch XML to communicate with CRM.
  • Developed and continued to refine CRM change management standards and tools.
  • Provided technical documentation and facilitate training to the administrators and end users of the system.
  • Conducted user training and create and maintain knowledge transfer documentation.
  • Built CRM forms, screens, and views as well as workflows and reports for the user interface.
  • Served as a member of the CRM development community affecting and driving efficiencies across the company.
  • Developed dynamic reports using CRM interface and SSRS, deployed it on the CRM that were used in the application depending on roles.
  • Administered CRM security rights and user/group roles across all business lines.
  • Worked on MS Partner Portal configuration with exposure to web pages, web forms, web templates, entity forms, entity lists.
  • Duplicated CRM experience for portal users.
  • Worked closely with other development teams, QA teams, and project management teams and contributed to the overall success of the project.
  • Participated as a member of and work with others/offshore development teams.
  • Environment: ASP.NET 3.0, Visual Studio 2008, MVC, HTML, CSS, JavaScript, Kendo, jQuery, JSON, Unity, PRISM, C#.NET, AJAX, WCF, LINQ to SQL, Entity Framework, SQL Server 2005, SSIS, SSRS, and SVN.
Apr 2014 - Jan 2015 9 months
MS Dynamics CRM Developer
Lowe's Companies
  • Assisted in evaluating business processes and requirements and performed feasibility studies on client's business requirement for implementation.
  • Migrated data from Excel source to CRM using SSIS.
  • Designed systems, modules, gathered requirements, and created business flowcharts to transform business requirements into technical specifications.
  • Understood the functional capabilities and limitations for out of the box CRM functionality as well as custom code.
  • Experienced in developing applications on Microsoft Dynamics CRM by customizing entities, forms, views, workflows, dashboards and reports, and Data migration using SSIS.
  • Developed the procedural code using ASP.NET, VB.NET, HTML, Ajax and JavaScript using Visual Studio.
  • Used Microsoft .NET development to extend and augment the Microsoft Dynamics CRM platform.
  • Implemented custom MS Dynamics CRM plug-ins and workflows. Development of various CRM-related scripts and utilities.
  • Extended Microsoft Dynamics MS Dynamics CRM Functionality through the SDK.
  • Created SSRS reports for sales and financial data using joins and pivot tables. Created plug-ins, custom ASP.NET pages and workflows for enhancing the system and maintaining data integrity.
  • Used Bing Maps API to update address coordinates in the Microsoft Dynamics CRM.
  • Used TFS 2010 for Source Control of Project code.
  • Environment: Microsoft Dynamics CRM, MS Dynamics CRM SDK, C, ASP.NET, Visual Studio 2008, JavaScript, XML, Team Foundation Server 2008, SQL Server 2008, and SSRS.

Portfolio

1 item