Miles Partnership is a strategic marketing company focused exclusively on travel and tourism, providing mobile and print content marketing solutions.
- Managed day-to-day client relationships while developing and implementing large-scale strategic initiatives for overall account success and customer retention for the agency; awarded portion of Traditional Media and Creative contract previously with another agency.
- Maintained profitability of client accounts/projects and forecasted remaining fiscal year agency revenues and expenses tied to accounts.
- Oversaw web development of two full site redesigns and two microsites while coming in $20,000 under budget; projects required working from the discovery phase to site launch with various client stakeholders and internal resources from creative/design, backend and frontend development, hosting/server team, and project management.
- Analyzed audience and performance data from various sources such as Google Analytics, media vendors, and third-party research projects to determine best-performing markets and audience interest/behaviors to optimize future paid media efforts across programmatic display, OTT video, social, and SEM.
- Supervised account coordinator while delegating workload, training in Drupal CMS, and facilitating digital best practices.
- Provided brand guidance and review the production of all digital assets before they are shared with the client to ensure the client wants are balanced with digital marketing best practices.
