Hoi Nguyen

Demand Generation Specialist

Hoi Nguyen

Marketo Certified Expert and Salesforce Admin.

Hoi Nguyen is a highly technical and data-driven digital marketer with strong experience in tech, cloud computing, retail/e-commerce, restaurants, food, and hospitality. He has developed and built operational foundations and infrastructure (Marketo, Salesforce, and HubSpot) and automation for various tech clients, including Evidon (formerly Ghostery), ConveyIQ (formerly Take the Interview), and Stensul. With his advanced knowledge of program fundamentals, targeting and personalization, analytics and reporting, lead management, and marketing operations, he has been granted as Marketo Certified Expert and Salesforce Certified Administrator.

Digital MarketingAdobe PhotoshopCRMSalesforce.comMarket ResearchEmail MarketingGoogle AnalyticsLead GenerationMarketing AutomationMarketoCloud Computing ContentPPCSaaSDemand GenerationOnline MarketingData Analysis

Employment Highlights

Senior Marketing Manager

Greenhouse Software

December 2017 - Present (8 years 4 months)

Marketing Consultant

Independent

August 2014 - December 2017 (3 years 4 months)

Independent

Roll Play

September 2014 - December 2017 (3 years 3 months)

Marketing Operations Manager

Logicworks

November 2012 - August 2014 (1 year 9 months)

Education Highlights

Bachelor’s in Economics, Economics

Harvard University

September 2006 - May 2010 (3 years 8 months)

Portfolio

Resume

Senior Marketing Manager

Greenhouse Software

December 2017 - Present (8 years 4 months)

Greenhouse Software is an American technology company that provides recruiting software as a service.

  • Built and analyzed integrated KPI dashboards and analytics. Provided actionable, data-driven insight for the overall marketing organization. Results: the team has hit or exceeded opportunity attainment goal (over 100%) for the past 12 months and lowered CPO by over 40%.
  • Developed, built, and executed integrated email/nurture marketing campaigns. Increased opens, clicks, demo requests, and opportunities via email channel by 52%, 77%, 45%, and 40% YoY respectively.
  • Integrated marketing team and greater organization by leveraging visibility gained from owning tech stack, process, and analytics. Developed and administered the process and technical training.

Marketing Consultant

Independent

August 2014 - December 2017 (3 years 4 months)

  • Developed and built operational foundations and infrastructure (Marketo, Salesforce, and HubSpot) and automation for various tech clients, including Evidon (formerly Ghostery), ConveyIQ (formerly Take the Interview), and Stensul.
  • Built analytics dashboards to equip marketing organizations with data and insight to make smart, impactful decisions.
  • Built database and email marketing foundations for marketing organizations to activate and enable scalable email campaigns.

Independent

Roll Play

September 2014 - December 2017 (3 years 3 months)

Roll Play is a Vietnamese restaurant and catering.

  • Featured guest on the “Rachel Ray Show” alongside Chef Emeril Lagasse.
  • Increased sales by 538% from 2015 to 2017.
  • Developed Roll Play’s brand and identity.
  • Built a website from scratch and established a social media presence that holds a 4.5-star rating on Yelp.
  • Featured vendor at Smorgasburg, NYC’s largest and most popular weekly outdoor food market.

Marketing Operations Manager

Logicworks

November 2012 - August 2014 (1 year 9 months)

Logicworks is a provider of cloud migration and managed cloud services for AWS and Azure.

  • Owned and executed multi-channel demand generation programs for SMB, mid-market, and enterprise prospects using Marketo and Salesforce.
  • Implemented weekly, monthly, and quarterly reporting. Increased won deals by 113%. Increased marketing qualified leads by 600%. Increased marketing attributed pipeline by 270%.
  • Institutionalized best practices including incorporating high efficacy, efficiency, and scalability throughout all systems. Led sales and marketing training on all new tools and processes.

Education

Bachelor’s in Economics, Economics

Harvard University

September 2006 - May 2010 (3 years 8 months)

Honors: Karel and Hetty Liem Prize, Senior Class Representative (Elected Position).