- Ensured that the Technical Team understands the project roadmap and performed their roles based on schedule and target.
- Identified risks and recommended risk mitigation strategies in the planning until project completion. Also identified future risks to help businesses prepare.
- Confirmed issues and recommended issue mitigation strategies.
- Understood the product and business process of clients to be able to lead their Technical Team in carrying out their roles, while also guiding the clients in their responsibility in the project.
Lorelei Castillejos
About
Lorelei Castillo is a seasoned IT Program and Project Manager with over 15 years of experience in retail, logistics, food manufacturing/FMCG, insurance, healthcare, utilities, and pharmaceutical industries. She has worked with major pharma companies such as Johnson & Johnson SG, Merck ANZ and NL, and Sanofi FR in the last 4 years. A SAP project manager for the last 12 years, she has completed more than 16 ERP/SAP projects and across 44 countries to date, showcasing her wide area of expertise in the SAP product portfolio. She specializes in S4HANA, but is also highly proficient with the CX/C4C/Hybris Commerce Cloud, ECC, Ariba Cloud, On-Premise, Mining Solution BP1909, Insurance Solution, TRM, BPC, and OpenText products.
Employment
For Project 1, as a Senior PM to manager vendors and Business Stakeholders in implementing rebate solutions.
Project 2, Project Manager for the implementation and rollout of SAP Commerce Cloud.
As a SAP Project Manager
- Led the team in the rollout of the SAP CX / C4C/ Hybris Commerce Cloud for TH. This includes integration to SAP ECC and employing agile project management methodology.
- Led the team in the implementation (and rollout) of the Credit Card functionality as part of the SAP C4C / CX Hybris Commerce Cloud Portfolio rollout for countries US and TH. This includes decommissioning of old credit card solution, SAP ECC upgrade, and integration of SAP CX/C4C to ECC 6.8.
IT Project Manager
- Led the team in the rollout and enhancement of the existing rebate system in the legacy system that is integrated to SAP ECC for Australia and New Zealand. I helped the business create the Rebate Management Roadmap, IT strategy, and in formulating the OCM Strategy.
Supported the Global Deliver Lead of the implementation and rollout of S4HANA as a Healthcare Solution for 44 countries.
- Strategized and governed the global S4HANA implementation and rollout of an end-to-end solution for a new global business across 44 countries in the APAC, NA, LATAM, and EMEA regions as part of the Global PMO Team.
- Provided PMO services under the Global Delivery Lead.
- Calculated risk and recommended mitigation.
- Implemented best practices on project governance.
- Helped prepare monthly reports for global Stakeholders.
- Regularly met with country business leads and system Implementors.
- Led the IBM Team in implementing S/4HANA Best Practice 1909 for a mining company using agile methodology.
- Remotely managed teams from Singapore, the Philippines, and India.
- SAP modules included in the implementations: FICO, Group Reporting, Project Systems, Material Management, Production Planning, Plant Maintenance, and Sales and Distribution.
As an IT Project / Program Manager
- Led the IT Team and the Business Project Core Team in the implementation and roll-out of the SAP Ariba Cloud to 11 APAC countries namely China, Japan, India, Philippines, Malaysia, Indonesia, Thailand, South Korea, Vietnam, and Hong Kong.
As a Project Manager/Test Lead
- Led the team in the standardization of the procurement and finance roles from APAC in SAP ECC. These involved designing roles and working with the IT Compliance Team. Test design of regression and security testing of roles per country were also done.
- Led the team in the rollout of the JnJ’s Business Model for the procurement process for a newly acquired company in Asia. The technical strategy involved the integration of new systems into existing systems (merging of systems). This involved the integration of SAP systems to SAP and non-sap systems.
Worked as an IT Program Manager for the implementation and rollout of a SAP Ariba, a procurement solution used by 11 markets in APAC.
My 2nd major project was the implementation of the a data privacy policies on JnJ customer facing websites in APAC.
As a SAP Program Manager
- Led the Partner and the Business in the implementation of the SAP S/4 HANA as the back office integrated into a legacy system.
- Led the Partner and the Business in the implementation of the C4C Sales and Services (part of the SAP CX Portfolio) as the front end of the S4HANA Backoffice.
- Contributed to the successful implementation (Singapore) and rollout (Indonesia) of the end-to-end insurance solution project for MSIG.
- Led the OpenText Enterprise Content Management (ECM) Team as a project manager. The team is diverse both in terms of race and skillsets and race and is working remotely across the globe.
- Successfully completed a four-month project on the migration of the new Chart of Accounts to their ECC and the upgrading of the SAP ECC 6.0 to patch level to EHP 7.
- Led a team of Senior FI/CO, Senior SD, MM Consultants, and ABAPers.
As an Integration Lead
- Led the implementation of the SAP ECC for HANA, integrated into the Warehouse Robotics developed by a German Company called Dematics SEA who is based in Singapore. All coordination with Dematics was done online since the implementation was done in the Philippines. Tests were planned thoroughly due to the geographic locations of the team and test strategies were executed thoroughly to hit target schedules.
As an Organizational Change Management (OCM) Consultant
- Effectively designed and executed a Business Users Readiness Check (BURC) to assess the users' readiness in using SAP.
As a SAP Project Manager
- Co-led with the OpenText Lead OpenText Vendor Invoice Management Solution integrated into SAP using a Rapid Deployment Strategies (RDS).
- Successfully took over the project during the UAT period until the hyper care period. This is an implementation of an SAP BPC Module.
- Initiated the SAP Treasury Risk Management project and continued until the Design Phase. The project was put on hold after realizing that their SAP ECC required EHP Upgrade to 6.
- Headed the IT team that supports the ERP systems of the company. The ERP systems of the company are composed of SAP systems (MM, SD, WM, MRP, and FICO) integrated into a .Net (WM and IM) application.
- Supervised the maintenance of existing applications (software and hardware).
- Managed change management activities and made sure that all solutions provided are aligned to the IT strategies of the company.
- Regularly met the stakeholders to report project status, secure business support, and keep IT solutions and support aligned to the business needs.
