<ul><li>Provided daily support to internal and external customers and users of the organization’s software applications.</li><li>Documented “as-is” and “to-be” processes and conducted ongoing analysis on procedures across the organization to identify areas where improvements are needed.</li><li>Participated in task groups for software version releases and updates.</li><li>Designed user acceptance test plans both independently and with IT developers</li><li>Tracked user requests and help desk inquiries from start to finish</li><li>Worked closely alongside developers and systems analysts to implement new features, enhancements, and upgrades to existing applications and to develop new ones</li><li>Conducted regular meetings with key stakeholders to gather and document requirements and to perform validation on documentation, wireframes, and mock-ups.</li><li>Presented requirements to developers in the form of use cases created in DevOps.</li></ul>

Business Analyst

<ul><li>Acted as liaison between developers and NAVAIR product stakeholders; supported Agile and DevOps implementation activities.</li><li>Elicited functional requirements for the development of from scratch web application.</li><li>Created requirements documentation in the form of feature files that double as test scripts for automatic testing using GitLab and Gherkin Cucumber syntax.</li><li>Monitored risks to the project and provide monthly summary reports.</li><li>Managed product backlog within the Jira agile project management tool.</li><li>Documented and tracked project lifecycle and progression in Jira and by utilizing user stories, use cases, process modeling, wireframes, etc.</li><li>Orchestrated and led discussions with stakeholders after conducting in-depth analysis leading to investigative stakeholder questioning.</li><li>Provided creative solutions to meet the needs of the customer; fill in blanks and offer suggestions wherever there is uncertainty.</li><li>Provided periodic demonstrations of application development progress to ensure accurate interpretation and implementation of requirements.</li></ul>

Senior IT Business Analyst

<ul><li>Combined existing data, requirements, and clinical trial information to be entered into a central database and deployed for query availability after application upgrades.</li><li>Interacted with IT software development team to complete end-user portions of web application and module enhancement. </li><li>Determined user requirements and functional specifications for web applications in compliance with the National Institutes of Health and FDA regulations.</li><li>Performed user acceptance testing following updates and enhancements to web applications.</li><li>Reported technical issues and bugs to the development team and create Jira tickets to track progress.</li><li>Developed relationships with key stakeholders and user community to determine requirements for study information output displayed to the lay public.</li></ul>

Data Analyst

▪ Engaged in data migration tasks to assemble and organize new patient and donor information databases in electronic notebooks and donor tracking software.▪ Gathered requirements, developed stories, and corresponded with programmers to design and create solutions to address business needs within Laboratory Medicine, Transfusion Services, Quality Assurance, and Blood Donor Center▪ Created and managed project plans while providing status updates to management.▪ Worked with laboratory staff to identify and convey problems with electronic lab notebooks to developers and to find solutions.▪ Resolved violations found during past external audits conducted by outside vendors and reduced the number of violations found during current audits by implementing solutions and fail-safe plans made visible through workflow diagrams created in Visio.

Project & Business Analyst

<ul><li>Translated technical information into a lay language to outline user requirements, design, and layout intent of the LIMS software, functional specifications, and technical functions.</li><li>Served as the subject matter expert and liaison between LIMS (Laboratory Information Management System) clinical project team and IT developers to complete end-user portions of SDLC processes in support of new LIMS system development and customization.</li><li>Coordinated, maintained, and presented weekly agendas for the establishment of Novavax’s new clinical immunology department; created workflow diagrams using MS Visio to outline steps to transfer previously outsourced testing and data analysis to an in-house functionality of the company.</li><li>Analyzed elaborate and obscure clinical data to enter results into new LIMS database; migrated data from legacy systems to new target LIMS database for further analysis.</li><li>Worked closely with the off-site Scrum team to complete ongoing sprints within a 7-10 day timeframe; performed user acceptance testing and provided feedback.</li><li>Analyzed and presented outcomes, documented unexpected results and problems encountered during regular usage of the new LIMS interface; created Jira tickets for errors and unexpected results.</li><li>Monitored clinical study execution and submitted weekly status reports.</li><li>Defined, documented, and tracked all phases of projects including preliminary research, setting timelines, gathering and analyzing data, developing and qualifying experiments, and making technical recommendations to improve clinical testing and study execution.</li><li>Organized, monitored, and managed ongoing data analysis of testing results from studies; presented findings through detailed PowerPoint presentations and technical reports.</li></ul>

Research Analyst

<ul><li>Gathered requirements needed for development of sample acquisition and data analysis software to customize functionality specific for the types of experiments conducted.</li><li>Performed user acceptance testing during 1-2 week long sprints to determine proper software performance and data output and to determine necessary modifications.</li><li>Gave input as the subject matter expert for the creation of user stories of software functionalities to support clinical testing.</li><li>Created database of trial run sample testing and subject results.</li><li>Evaluated risks related to requirements implementation, testing procedures, and sample procurement; recommended alternative and creative resources needed to complete projects and saved the company over $20,000.</li><li>Monitored study execution and submitted weekly status reports on projects and studies.</li><li>Defined, documented and tracked all phases of projects including research, setting timelines, gathering and analyzing data, qualifying, developing, and validating experiments, and making technical recommendations to improve clinical programs and projects.</li></ul>

Senior Research & Business Analyst

<ul><li>Functioned as a liaison between key stakeholders, clients, and principle scientists; provided expertise when gathering requirements to devise initial pilot studies prior to project initiation and to give status reports of projects and studies.</li><li>Facilitated monthly or weekly meetings with clients to document additional requirements and to offer possible solutions to complex technical problems arising during testing.</li><li>Engaged clients to collect requirements and/or preferences for output of information generated from software to be configured specifically to the client’s study.</li><li>Interacted with software developers to convey client requests for the layout of data generated during sample analysis.</li><li>Drafted client’s business requirements to align them with functional and technical requirements to determine the feasibility.</li><li>Developed and managed budgets, cost summaries, and inventory necessities for proposals of current and/or potential studies, projects, programs, and pilot studies.</li><li>Defined scopes, maintained budgets, and tracked schedules for all phases of projects; set timelines for gathering and analyzing data, experiment qualification, and development.</li><li>Monitored studies from initiation to completion; submitted weekly status reports on projects.</li><li>Enhanced departmental/business development by convincing company officials to accept and implement system modifications to improve clinical projects and study effectiveness.</li></ul>

Research & Business Associate III

<ul><li>Liaised directly between lab staff and software developers and attended meetings to provide technical advice regarding software customization for sample acquisition and data analysis.</li><li>Performed user acceptance testing as the subject matter expert, defined problems, and reported unwanted results to developers.</li><li>Managed study schedules, and budgets, and tracked the progression of the evaluation phases of two longitudinal clinical vaccine trials and two pre-clinical animal studies.</li><li>Visited testing sites to ensure procedural execution according to contract, renew and revise documentation.</li><li>Created and organized databases of sample test results.</li><li>Oversaw procurement of reagents, consumables, and lab equipment maintenance contracts.</li><li>Created agendas and gave monthly presentations to fellow colleagues and team members exhibiting information and experimental support for new projects, policies, and procedures.</li><li>Defined and executed steps to monitor study progression; made recommendations to improve the productivity of processes throughout the laboratory and to meet established goals and objectives.</li></ul>

Chondra Wright

English (American)

Chondra Wright is a certified scrum master, senior research and business analyst with over 15 years of experience mainly in healthcare, biotechnology, and life sciences fields. At Novavax, she worked as the subject matter expert and liaison between LIMS (Laboratory Information Management System) clinical project team and IT developers to complete end-user portions of SDLC processes in support of new LIMS system development and customization. She is skilled in data migration, data modeling, risk analysis, UI design, UATs, user stories, data flow diagrams, gap analysis, technical writing, agile methodologies, process improvement, and requirements gathering.

Chondra Wright

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