<ul><li>Managed global community user groups and virtual meetups strategy.</li><li>Led the community teams awareness efforts both internally and externally.</li><li>Acted as the primary lead for EMEA-Central and EMEA-South community events.</li><li>Functioned as ElasticON tour liaison and program manager.</li><li>Led community engagement global programs.</li><li>Developed and managed EMEA community strategy.</li><li>Worked as the primary lead for internal education.</li></ul>

Community Programs Specialist

<ul><li>Managed global community user groups.</li><li>Acted as the primary lead for EMEA-Central and EMEA-South community events.</li><li>Functioned as ElasticON tour liaison and program manager.</li><li>Led organizers engagement programs.</li><li>Developed and managed EMEA community strategy.</li><li>Worked as the primary lead for internal education.</li></ul>

Community Programs Associate, EMEA

<ul><li>Coordinated and led numerous site-related projects on a regional and global scale.</li><li>Led UBER’s participation in some of the biggest global tech events such as Women of Silicon Roundabout and European Women in Tech.</li><li>Hosted numerous meetups while focusing on building community and strong branding.</li><li>Kept track of Uber’s engineering team finances.</li><li>Guided all new engineers through their onboarding process.</li><li>Worked closely with the HQ team in San Francisco to ensure alignment between all distributed engineering sites worldwide.&nbsp;</li></ul>

Program Manager & Engineering Site Coordinator

<ul><li>Worked closely with the engineering and recruitment teams to improve upon existing processes, interview panels and candidate experience.</li><li>Managed schedules for interview loops and recruiting related events while developing knowledge of the technical stack.</li><li>Developed close relationships with the tech recruiting leadership team and all engineering managers in order to ensure that hiring goals were consistently met.</li><li>Led numerous extracurricular projects, including advocacy program, batch interview hiring event such as cairo, improving candidate experience project, EMEA parenting ERG, Bring your kids to work day, etc.</li></ul>

Recruiting Coordinator, Engineering

<p>TKB is a financial services company in Amsterdam that provides credit management solutions.</p><ul><li>Managed a team of 12 while showing strong leadership skills and the ability to lead large projects and manage various stakeholders expectations.</li><li>Supervised team members, assigning tasks on a daily basis; worked cautiously with weekly and monthly targets. Worked with Excel and PowerPoint to track the team’s progress and the outsourcing department growth.</li><li>Trained and coached the whole outsourcing department (approximately 90 employees) about credit management; portfolio management; feedback Importance; workplace culture.</li><li>Developed and piloted new training and development and evaluation programs for the outsourcing department and made sure all quality standards were met and exceeded through regular use of KPIs.</li><li>Sourced, recruited, and onboarded new employees.</li><li>Performed evaluation and performance review sessions with the outsourcing department.</li></ul>

Training & Development Program Lead

<p>TKB is a financial services company in Amsterdam that provides credit management solutions.</p><ul><li>Promoted into a lead role only after 5 months as a credit controller.</li><li>Worked under pressure while constantly striving to achieve team targets.</li><li>Supervised the daily work for my team in order to ensure that that quality standards are met and exceeded.</li><li>Delegated administrative tasks to team members in regards to preparing short reports and presentations.</li></ul>

Credit Control Team Lead

Daliya Spasova

English (British)

Daliya Spasova has over seven years of professional experience in program management, community management, and user engagement. She works as a community programs specialist at Elastic, where she leads community engagement global programs, including the ElasticON tour. At Uber, she served as a program manager responsible for coordinating and managing numerous site-related projects on a regional and global scale. She also led UBER’s participation in some of the biggest global tech events such as Women of Silicon Roundabout and European Women in Tech.

Daliya Spasova

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