- Designed, developed, implemented, and maintained analytical programs to support analytical reports and tools.
- Assisted in developing internal systems that consistently provide all clients with standard reporting and analysis.
- Led a team to complete large complex analytical projects end to end.
About
Josh Fleming is a digital analytics professional working as a senior marketing analytics manager at Cox Automotive. He has over eight years’ progressive experience in consolidating and synthesizing data sets into insights and action plans in support of marketing program growth. Josh is also an expert in using customer experience data and voice of the customer feedback to build roadmaps for data-driven optimization across owned and e-commerce sites. At 3M, he served as a global analytics manager responsible for web, digital marketing, and marketplace analytics tools, leading a team and creating the strategy for B2C e-commerce marketing analysis, optimization, and reporting.
Employment
- Promoted to subject matter expert for web, digital marketing, and marketplace analytics tools, leading a team and creating the strategy for B2C e-commerce marketing analysis, optimization, and reporting.
- Implemented process to build a cross-functional team to improve product content generating 10% incremental revenue.
- Built and managed sales marketing partnership and lead attribution program to accelerate data-driven decision making, campaign content testing, and increase in marketing budget leading to 50% increase in form conversion and 150% revenue increase. Landing page and funnel optimizations also made.
- Collaborated with product marketing teams, providing campaign strategy, tracking, results, insights, and recommendation, improving site conversion rate by 60% and email signups by 30%.
- Consolidated multiple data sets into a single view, centralizing storytelling and data visualization to enable data-driven decisions.
- Built and maintained marketing dashboards, enabling the marketing team to measure and optimize digital programs.
- Conducted competitive analysis and consumer research, synthesizing findings and developing a strategy for category growth.
- Developed a two year analytics roadmap to increase data capture, collection, and integrity company wide.
- Built a comprehensive dashboard reporting system, sharing actionable insights and recommendations with cross-functional teams.
- Sourced and implemented an A/B testing tool, regularly testing variants and improving on-site conversion rates by 23%.
- Established analytics self-service culture through tool education and working sessions with business partners.
virtuwell is an online medical clinic that provides 24/7 access to certified nurse practitioners for common conditions like sinus and bladder infections, pinkeye, and more.
- Led web analytics strategy and implementation, continually measuring marketing program effectiveness through site usability testing and customer feedback, making on-site enhancements to improve performance.
- Created and maintained analytics dashboards, delivering insights and improvement recommendations to senior leadership.
- Collaborated with product teams to develop data-based site improvements including increasing checkout completion 20%.
- Built a dashboard reporting system, integrating voice of the customer, website, and key sales event data to provide a complete view of marketing campaign performance.
- Led the digital analytics strategy to support growth, managing analytics tracking, data integration, and technology requirements.
- Developed goals and key performance indicators for web properties, executing A/B and multivariate testing for optimization.
Bellacor specializes in indoor and outdoor lighting and furniture collections.
- Handled affiliate programs, product listing ads, executing promotional strategies, and analyzing performance to improve marketing campaign ROI.
- Managed e-commerce platforms and testing strategy, executing A/B tests and optimizing performance to increase revenue.