Gergely Kardos

• Offered WordPress maintenance, debugging, and enhancement of sites by implementing new functions such as WooCommerce solutions, appointment booking, membership systems, LMS, Directory, and marketing tools (tracking codes, SM feeds, newsletter, popup, etc.).
• Built websites using Divi, Elementor, Avada, and Visual Composer.
• Used several web hosting control panels (cPanel, Plesk, Webmin, Ajenti) and tested new plugins, site builders, collaboration tools and other online apps.
• Helped clients with website as well as general IT software and hardware issues.

• Served as an IT support for users in Switzerland, handling incidents and service requests coming from different channels.
• Supported the service desk operation’s training activities (onboarding and refreshment trainings).
• Ensured the readiness of the team for upcoming deployments and new applications, including testing, instruction emails, and knowledge base articles.

IT Services Hungary specializes in system integration and IT outsourcing.

• Managed the service chain of two client applications in a Linux application administrator team. T
• Ensured that the application is up and running and that the customer submitted requests and incidents are handled on time.

IT Services Hungary specializes in system integration and IT outsourcing.

• Assisted the project manager in reporting and stakeholder management tasks.
• Ensured the quality of documentations (written in German and English), created documentations/instructions for processes, created reports to analyze the progress and issues, communicated with the client about assigned topics.

Basic Engineering, Math, Physics, and History classes in German.