<ul><li>Conducted design thinking workshops in Sofia, Bulgaria.</li><li>Designed the corporate identity, UX, and UI for a responsive web platform for parents who want to select activities for children.</li><li>Created the user experience and the flows of a mobile app for users who want to easily get access to tailoring services.</li><li>Designed the UX and UI of a mobile networking app for movie lovers who want to socialize with others with similar interests.</li></ul>

UX/UI Design Consultant

<ul><li>Developed the user experience of an iPad application for relationship managers in the bank and led the other UX designers to ensure platform consistency.</li><li>Designed the intranet of Garanti Technology in the light of user research and usability tests such as in-depth interviews, first-click test, and tree testing.</li><li>Worked as a member of a scrum team that developed a chatbot for Facebook and bank website; designed both visuals, conversations, and interfaces.</li><li>Built the user experience of a mobile application for quick money transfers, paying bills, and top-up credits for telecommunication operators.</li><li>Conducted usability research and user tests during all design processes.</li></ul>

Senior UX Designer

<ul><li>Worked as a trainer on BBVA Design Thinking program in Turkey and Romania. Training lasts 1-4 days.</li><li>Coached BBVA employees on BBVA Design Thinking program in Spain.</li></ul>

Design Thinking Trainer

I-AM is a multidisciplinary experience design consultancy operating in Istanbul, London, Dubai, and Mumbai.<ul><li>Designed the user experience and information architecture of an intranet for a big group contains a large number of different companies inside.</li><li>Held design workshops in order to understand the different personas for the above project.</li><li>Created a user experience design for a social responsibility responsive website in the light of in-depth interviews.</li><li>Designed the flow of a bank money transportation, including the design of both the tablet app for security within the money truck and the web platform for the operational employees.</li><li>Designed user experience of websites for different companies such as Doğuş Group, Akbank, Anadolu Hayat Emeklilik, Allianz, and Garanti Technology.</li></ul>

UX Researcher & Designer

Worked as a member of a scrum team that developed a chatbot for Facebook and bank website; designed both visuals, conversations, and interfaces.

Chatbot

Merve Postalcioglu

Designed the intranet of Garanti Technology in the light of user research and usability tests such as in-depth interviews, first-click test, and tree testing.

GTcom

Built the user experience of a Garanti Bank application for quick money transfer, paying bills, and top-up credits for telecommunication operators.

CepBank

Led the UX design for STEP (seamless technology for enterprise platform), an iPad application, that consists of all bank data and operations, used by Garanti Bank relationship managers.

STEP Map

Designed the UX for an online tailoring service application that allows a user to
contact a tailor close to their desired location who also meets their deadline and delivers the item to the requested delivery address whenever they are available.

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English (British)

Merve Postalcioglu is a UX/UI designer with experience creating designs in a variety of work environments, teams, and fields such as finance, insurance, chatbot, intranet, social responsibility, and social networking subjects. She has designed native, web, hybrid apps, and responsive websites. At Garanti Bank BBVA, Merve organized usability research, conducted user testing, and designed UX/UI for banking mobile apps both used by employees and customers of Garanti Bank. She was also a trainer on BBVA Design Thinking program in Turkey and Romania. Her software skills include Sketch, InVision, Just in Mind, Adobe Photoshop, Illustrator, XD, and Axure.

Merve Postalcioglu

Employment Highlights

Education Highlights

Portfolio

Chatbot

GTcom

CepBank

STEP Map

Terzigeldi

Chatbot

GTcom

CepBank

STEP Map

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