Merve Postalcioglu
UX Designer

Merve Postalcioglu

Former senior UX designer at Garanti Bank BBVA.

About

Merve Postalcioglu is a UX/UI designer with experience creating designs in a variety of work environments, teams, and fields such as finance, insurance, chatbot, intranet, social responsibility, and social networking subjects. She has designed native, web, hybrid apps, and responsive websites. At Garanti Bank BBVA, Merve organized usability research, conducted user testing, and designed UX/UI for banking mobile apps both used by employees and customers of Garanti Bank. She was also a trainer on BBVA Design Thinking program in Turkey and Romania. Her software skills include Sketch, InVision, Just in Mind, Adobe Photoshop, Illustrator, XD, and Axure.

Employment

4 roles
Oct 2017 - Present 8 years 7 months
UX/UI Design Consultant
Independent
  • Conducted design thinking workshops in Sofia, Bulgaria.
  • Designed the corporate identity, UX, and UI for a responsive web platform for parents who want to select activities for children.
  • Created the user experience and the flows of a mobile app for users who want to easily get access to tailoring services.
  • Designed the UX and UI of a mobile networking app for movie lovers who want to socialize with others with similar interests.
Jun 2017 - Sep 2017 3 months
Design Thinking Trainer
BBVA
  • Worked as a trainer on BBVA Design Thinking program in Turkey and Romania. Training lasts 1-4 days.
  • Coached BBVA employees on BBVA Design Thinking program in Spain.
Mar 2015 - Sep 2017 2 years 6 months
Senior UX Designer
Garanti Bank BBVA
  • Developed the user experience of an iPad application for relationship managers in the bank and led the other UX designers to ensure platform consistency.
  • Designed the intranet of Garanti Technology in the light of user research and usability tests such as in-depth interviews, first-click test, and tree testing.
  • Worked as a member of a scrum team that developed a chatbot for Facebook and bank website; designed both visuals, conversations, and interfaces.
  • Built the user experience of a mobile application for quick money transfers, paying bills, and top-up credits for telecommunication operators.
  • Conducted usability research and user tests during all design processes.
Jan 2014 - Mar 2015 1 year 2 months
UX Researcher & Designer
I-AM Istanbul

I-AM is a multidisciplinary experience design consultancy operating in Istanbul, London, Dubai, and Mumbai.

  • Designed the user experience and information architecture of an intranet for a big group contains a large number of different companies inside.
  • Held design workshops in order to understand the different personas for the above project.
  • Created a user experience design for a social responsibility responsive website in the light of in-depth interviews.
  • Designed the flow of a bank money transportation, including the design of both the tablet app for security within the money truck and the web platform for the operational employees.
  • Designed user experience of websites for different companies such as Doğuş Group, Akbank, Anadolu Hayat Emeklilik, Allianz, and Garanti Technology.

Education

Sep 2010 - Jun 2014 3 years 9 months
MSc, Industrial Design
Istanbul Technical University
Sep 2003 - Jun 2008 4 years 9 months
BA, Industrial Design
Middle East Technical University

Portfolio

5 items