• Planned and developed resorts’ editorial calendars by understanding marketing/brand agenda, platforms’ performance audits and leveraging in-resort content creators.
• Strategized Club Med’s marketing campaigns and social media communication, including Body & Soul, a holistic wellness campaign; and Club Med at Home, a series of family home-based activities inspired by Club Med’s brand values (over 3% engagement rate/post).
• Executed China (Guilin and Sanya) resort reopening communication while adapting post COVID-19 safety assurances such as Back To Happiness campaign, and understanding critical audience sentiments.
• Developed project deliverables through close partnering with major stakeholders and internal departments, including brand and product team, global social media, APAC marketing and CRM team.
• Delivered weekly corporate newsletter updates to global marketing.

Monica has worked as a video producer for NBA Asia and social media marketer and content strategist for Dano Global.

As a video producer for NBA Asia:

• Executed NBA Asia’s video production projects in Indonesia and Singapore.
• Handled all phases of production from conceptualization, pre-production (crafting project briefs, pitching to clients, budget planning and tracking, site recceing, securing venue permits and talent sourcing) to post-production (client management, liaison between production houses).
• Ensured clients’ requirements are accomplished during production and post-production phase (e.g. achieving the client’s CTA soundbites, talent and venue management, contingency planning, to name a few).
• Managed expectations on all ends, aligned KPIs with budget scoping, and final delivery of assets.

As a social media marketer and content strategist for Dano Global.

• Executed Dano Global’s digital and social media advertisements.
• Planned, managed, and executed content on the account (@dano.global) itself.
• Tracked social engagement, performance, reach, and conversions to ensure that all marketing KPIs are met.
• Managed client’s advertising budget through performance monitoring and budget adjustment to ensure a sustainable fanbase growth (i.e. healthy CPA).
• Increased Dano Global’s social media accounts’ followers by 33% in two months.
• Maintained a healthy engagement rate through social media monitoring and creative content ideation (over 6% engagement rate).

• Introduced and spearheaded the company’s new chain of production, operation, sales and marketing strategies through PR initiatives and partnerships.
• Handled overall revenue.
• Managed key customer accounts. Achieved sales target of S$100,000 in 2018 and reached S$80,000 within the first two months of 2019.
• Accelerated exclusive collaborations with renowned local fashion brands through events, including Kami x Lace Story, Gaudi Sanchia x Lace Story, Berrybenka x Lace Story, and Jakarta Fashion Week 2019.
• Implemented PR initiatives and secured coverage on Jakarta globe, CNN Indonesia, Tempo, and Liputan 6.

• Handled digital and social media marketing, partnerships, and database management.
• Formulated and executed the company’s digital marketing agenda by analyzing the company internally and externally. This included evaluating CÉ LA VI’s core brand messaging, analyzing CÉ LA VI as well as it’s competitors’ onsite (location) and social media channel performance.
• Crafted CÉ LA VI’s Go To Market Plan 2017; as a result of the plan, CÉ LA VI achieved the highest sales in September 2017, breaking a seven-year record.
• Increased total number of database subscribers by 133% during tenure, and increased digital presence through new online platforms, including TripAdvisor, Chope, Marina Bay Sands’ socials, implemented a Google Business Page, and CÉ LA VI’s website.
• Developed and delivered monthly EDM content to more than 28,000 subscribers.
• Improved EDM performance through audience segmentation and retargeting.
• Managed CÉ LA VI’s Facebook and Instagram accounts.
• Used Facebook Ad Manager and Google Analytics to asses performance of content. Through tracking and data analysis, Monica made adjustments to Facebook ad campaigns which resulted in 34-55% virality rates.
• Implemented in-house visual guidelines, an editorial calendar, and came up with strategies to optimize the company’s digital presence.
• Produced videos for social media.
• Collaborated with both internal (i.e. customer relations team, and event sales personnel), as well as external stakeholders such as Marina Bay Sands and Bacardi to improve digital marketing outreach (e.g. Sky High Brunch event, CÉ LA VI and DMC event sales, and WeChat beacon-based promotion).
• Led external marketing partnerships to fulfill the given KPIs; increased foot traffic from Women in Tech participants and captured customer database from Armin Van Buuren’s After-Party 2017.
• Provided ad-hoc database management and insights to support other internal stakeholders (i.e. operational, marketing PR, entertainment and finance) for the department’s GTM planning and e-commerce revenue report.

Laprendo and Ole Lynggaard are designer fashion and fine jewelry retailers.

• Developed PR and media buying, social media management and assistance to the marketing team to fulfill business, sales, and marketing targets.
• Crafted press releases and pitched to targeted media partners.
• Managed relationships with brand representatives and planning their media buying schedule.
• Handled company’s social media marketing calendar.
• Developed creatives for the various social channels.
• In-charge of the bi-weekly EDM distribution including the process of retargeting and segmentation to fulfill business sales and marketing targets.

Billionaire is an award-winning magazine not available on newsstands, but offered to a distinguished group of the most powerful, influential, high net worth readers across the world.

• Assisted the editorial team on fashion photoshoots, product styling, writing news pieces, doing market research, interviews and features, event coordination, and more.
• Styled product editorials.
• Planned looks and did loans.
• Provided copywriting for the company’e weekly EDM.
• Wrote stories on fashion and lifestyle trends.
• Successfully engaged floral and dessert vendors to participate in Billionaire’s Christmas Party 2015.
• Coordinated equipment and vendor loans for events’ needs.