Steven Ma

• Supported operations team by providing data analysis based on stakeholder requests.
• Created dashboards to assist operational decision making and team-wide understanding.
• Optimized query performance such as table creation for common or expensive types of queries.
• Monitored reports ensuring usability is maintained for all users.
• Utilized data analysis to provide feedback to stakeholders including areas for improvement and root cause analysis.

• Provided data analysis, data visualization, and automation process to improve efficiency and to support business decisions.
• Assisted in developing analytical data analysis, dashboards, automation procedures by complex SQL queries.
• Helped product managers of e-commerce platform manage the data pipeline.
• Collaborated with internal stakeholders to maintain the database.
• Provided technical support and update technical documentation.

Find Your Influence is a SaaS-based influencer marketing platform for brands and advertisers which leverages proprietary technology for discovering influencers, managing campaigns and tracking metrics.

• Developed brands sentiment to understand influencers’ sentiment towards different brands and on Twitter.
• Implemented Python to extract tweets on Twitter.
• Conducted text processing to clean the data.
• Applied machine learning model to classify the tweets as positive or negative sentiment.
• Successfully got a high accuracy rate on sentiment analysis.

• Coordinated smartphone supply chain process and conducted analytics for recommendations.
• Executed data in supply chain model and made timely recommendations and decisions to the management.
• Monitored supply chains across three countries to fulfill monthly production capacity based on planning.
• Maintained relationships with domestic and international suppliers and subcontractors to achieve expected FG shipment rate.
• Directed cross-functional efforts to improve process, solve problems and reduce the miscellaneous cost.

• Assisted product manager with analyzing sales data, marketing activities of cardiovascular products.
• Applied SQL queries to assess sales data, present quantitative analysis and reports of products.
• Partnered with product managers to develop metrics/KPIs for the Taiwan market.
• Conducted adjusted marketing analysis, strategy, and insights with product managers to raise quarterly sales increase.
• Supported on implementing strategic positioning and planning for promotions, events and sales collateral.

Cathay Real Estate is a real estate company specializing in property services, hotel management, retail mall management, leasing, property management and investment.

• Forecasted corporate cash flow and balanced corporate cash account for daily financial operations.
• Executed comparative financial ad-hoc and cost-benefit analysis by evaluating financial metrics and reported to the leads.
• Implemented financial planning and analysis, annual and long-range planning, monthly analysis to support business development.
• Collaborated with IT specialists and outsourced IT vendors to optimize Oracle ERP to construct an efficient financial database.