Steven Richmond
Digital Marketer

Steven Richmond

Specializes in creative strategy, content, social media, & analytics.
Work with Steven Work with a Digital Marketer

About

Steven Richmond is an experienced digital marketing professional with a diverse background in personal finance, healthcare, entertainment, and journalism. He specializes in creative strategy, content, social media, and analytics; providing services in content writing and editing, web design and maintenance, social media marketing, SEO/SEM, and multimedia projects. His past clients include PatientPop, GoodRx, COLCOA French Film Festival, Los Angeles Greek Film Festival, Polish Film Festival Los Angeles, and European Languages and Film in America (ELMA). Steven is also proficient in Adobe Creative Suite, SEO tools, MailChimp, Google Analytics, and Google Ads.

Employment

4 roles
Feb 2017 - Present 9 years 3 months
Digital Marketing Consultant
Independent
  • Created high volumes of written content on a tight deadline, including social media posts, FAQs, analytics reports, and similar digital marketing materials.
  • Developed and executed digital marketing and social media campaigns for several clients simultaneously.
  • Managed teams of varying sizes, including groups 10-15 in size.
  • Experienced in handling all facets of business, including accounting, marketing, networking, and legal.
  • Clients: PatientPop, GoodRx, COLCOA French Film Festival, Los Angeles Greek Film Festival, Polish Film Festival Los Angeles, European Languages and Film in America (ELMA), and more.
Oct 2015 - Dec 2016 1 year 2 months
Communications Manager
HomeHero

HomeHero is a home healthcare company specializing in geriatric and post-acute home care.

  • Managed the client experience team comprised of five client support agents and two front-end designers.
  • Participated in QA and A/B tests, helping develop solutions for client-facing UX.
  • Created and supervised written content, presentations, digital marketing, and public relations efforts, including ghostwritten materials for company executives.
  • Helped pilot the “Safe Transition Home” program with Cedars-Sinai Medical Center in Los Angeles, CA.
May 2014 - May 2015 1 year
Editor-in-Chief
BadCredit.org/CardRates.com

BadCredit.org is the authority on bad credit, featuring daily articles, studies, guides, reviews, and other resources for people with poor credit ratings.

  • Created, researched, and managed original content for a pair of personal finance websites, using SEO best practices to increase affiliate traffic by 145%.
  • Conducted original interviews with entrepreneurs, academics, and government, including California Representative Zoe Lofgren.
  • Distilled economic and research data into easy-to-read, informative articles about consumer credit and personal finance.
Jul 2013 - May 2014 10 months
Staff Writer
Lake City Reporter
  • Provided traditional field reporting related to local crime, public policy, economic development, and community events.
  • Worked in a fast-paced environment that required careful balance of multiple projects, breaking news events, and competing deadlines.

Education

Aug 2008 - May 2012 3 years 9 months
B.A., Communication: Writing, Media Production
Florida State University

Portfolio

10 items