Kashish Sakhrani
Communications Specialist

Kashish Sakhrani

Former vice president of business communications at DBS Bank HK.

About

Kashish Sakhrani is an accomplished corporate communications and digital content professional with a proven track record in creating content and executive communication across diverse industries. At DBS Bank, she served as a vice president of business communications responsible for managing all internal and external client communications for private banking, treasures private clients, and consumer banking group. As a journalist, Kashish has worked for various publications, newspapers, TV, and radio stations, from The China Post, SCMP, CNN, Metro Broadcast AM1044, P3 Publishing to financial companies such as Fidelity, CLSA, and Morgan Stanley Investment Management.

Employment

5 roles
Apr 2020 - Present 6 years 1 month
Communications Specialist
Independent
  • Worked as senior copywriter and media relations specialist for various clients.
  • Provided consultation and editorial support for corporate narratives/storytelling, content strategy, digital planning, and media relations.
May 2017 - Mar 2020 2 years 10 months
Vice President, Business Communications
DBS Bank
  • Cultivated a sustainable customer-centric culture, working closely with business partners to understand the vision and direction of the business.
  • Promoted and developed both internally and externally, the DBS culture, engagement, communication, and leadership programs. Ensured all internal and external communications follow one voice, tone, and style.
  • Reviewed all internal and external client communications for private banking, treasures private clients, and consumer banking group.
  • Revamped and reviewed all content on the dbs.com.hk website and microsites.
  • Worked closely with all teams spanning marketing, legal and compliance, deposits, branch services, policies and procedures and selected stakeholders on the review of RM call scripts, branch scripts, ANZ migration communications, microsites, iWealth2 campaign communications, etc. Assisted committees to prepare dashboards and decks for internal use.
  • Provided working templates for the complaint feedback management team.
  • Conducted branch observations as a mystery shopper involving senior management/stakeholders to review and make adjustments.
  • Assisted the managing director with drafting of speeches.
  • Drafted the monthly CBG and WM newsletter while maintaining internal social network Yammer. Organized CBG and WM digital and agile workshops.
  • Assisted the operational risk management team with projects.
  • Assisted COO with team head’s scorecards for goal setting/KPIs, My Voice Survey Engagement recommendations and announcements of new hires.
Oct 2016 - May 2017 7 months
Content Strategist, Writer, & Lecturer
Independent
  • Collaborated with communication/copy writing agencies in Hong Kong to assist with write-ups for fund award entries, marketing collateral, feature articles and promos for insurance companies such as Schroders, AIA, Hong Kong Design Centre, Ocean Park, The Hari Hotel, and others.
  • Drafted fund award entries, marketing collateral, feature articles, and promos for insurance companies such as Schroders, AIA, Hong Kong Design Centre, Ocean Park, and others.
  • Edited hotel service directories and brand guidelines for The Marriott Sanya and The Hari Hotel.
  • Instructed Public Speaking and Presentation Skills Courses at HKUST, HKU SPACE.
Apr 2015 - Sep 2016 1 year 5 months
Digital Content Strategist
Morgan Stanley Investment Management
  • Published content on the investment management website, www.morganstanley.com/im, covering the intermediary, institutional, and liquidity businesses across Europe, Middle East, Latin America, Asia Pacific, and the United States (over 20 countries).
  • Strategized existing financial data and content and reorganized materials to publish to global sites using Adobe CMS.
  • Liaised with country heads of global offices to discuss site-specific changes required.
  • Created thought leadership insight articles and video pages, uploading performance data material onto the site through the existing content management system.
  • Provided website operations and ongoing data project management.
Jan 2015 - Apr 2015 3 months
Website Content Manager
Fidelity International
  • Assisted in writing and editing content for the marketing department including flyers, adverts, and quarterly MPF reports.
  • Worked alongside the head of e-business Greater China, to edit and rewrite content for the company website.

Education

Sep 1997 - Jun 2000 2 years 9 months
BA (Hons), Journalism
The London Institute, University of Arts London