Navin Kumar

KVP is a consulting and development firm that provides web, enterprise, and mobile solutions on Salesforce.com. 

• Led a team to oversee conception, requirements gathering, documentation, and rollout of a business-focused project for an aviation company. 
• Devised and communicated key objectives, project timelines to the senior management and the project delivery team.
• Provided direct stakeholder management, coordinating with senior management and engaging with third-party vendors.

ET Marlabs is a cloud platform that provides CRM solutions.

• Spearheaded cross-functional teams of 15 to 20 to deliver various clients’ Salesforce projects across industrial verticals like e-commerce, real estate, and financial services.
• Recognized by the management team for excellent client relationship management, strong leadership, and achieved 95% audit scores for the projects.
• Created and managed project plan, project schedule, and resource allocations to ensure timely delivery.
• Increased productivity by 45% without the need for additional resources by streamlining processes.
• Identified and documented RAID throughout the project lifecycle and communicated to stakeholders with necessary mitigation plan.

ET Marlabs is a cloud platform that provides CRM solutions.

• Worked closely with CEO, COO, and other management heads for retaining the Salesforce partner status of the firm and supported other management decisions.
• Initiated and managed the automation of existing spreadsheet-based work to Salesforce applications like performance evaluation, resource utilization, and project audit.
• Coordinated with project managers to keep track of crucial deadlines and project delivery milestones.
• Set up project details in Salesforce and monitoring the project cycle from proposal to closure of the project. Followed up on JIRA task completions.
• Maintained compliance with procedures, objectives, and quality assurance by conducting project anf process auditing.
• Worked in collaboration with the financial head for revenue accrual reports. 

Evive Health is an information technology company that offers big data and healthcare analysis.

• Interacted directly with clients, understood their requirements, and created data visualization dashboards through Kibana.
• Closely worked with the data science team and generated reports with insights through R script.
• Interfaced with the business analyst team and the development team in the design phase to review new features and provided inputs in the capacity of the subject matter expert.
• Managed ETL processes to load user data collected from all clients and applications into the Cassandra database.
• Handled tickets specific to application data and provided end-user resolution through de-bugging.
• Considered as instrumental in hiring, mentoring, and scaling up the team as per the organizational requirements.