Aishwarya Subramanian

Aishwarya has experience in Sales Cloud, Service Cloud, and Community Cloud classic/lightning implementation projects.

As a solution architect for a Salesforce project:

• Worked with the pre-sales team to submit request for proposal in Salesforce implementation.
• Provided compliance and map Salesforce capability for each requirement.
• Proposed data model and provided overall solution/customer journey for the entire project.
• Developed demo scenarios and led team to deliver demo on time.

As a Salesforce consultant for a Salesforce project:

• Helped the pre-sales team to showcase digital bank solution using various accelerator built by Deloitte team.
• Searched different accelerators and analyzed the capabilities.
• Prepared customer journey and demo. 
• Prepared Salesforce capability mapping based on their high-level requirements.

As a solution designer and senior developer for a Salesforce project:

• Implemented CPQ using Salesforce and CloudSense, an application built on Salesforce. Aishwarya's team customized it and used in projects as per client requirements.
• Took one of the complex module in the project which involves creation of multiple object records on click of button. Those object records were part of CloudSense application and they needed to create records based on response returned by external system. Also implemented this module by debugging the AppExchange.
• Experienced in Salesforce lightning concepts for designing/leading any upcoming Salesforce implementation projects.

As a project lead for an account which has done four SFDC applications: 

• Integrated external system with Salesforce using REST API/SOAP API.
• Coordinated with client, other vendors of client and offshore team.
• Assisted in deployment and data loader activities, including Linux scripting.
• Provide ad-hoc support for a Service Cloud project.

As a Salesforce.com consultant and lead for a Salesforce project:

• Developed a public site using Salesforce Community Cloud.
• Guided team members in implementing solutions. Tracked the progress on daily basis and completed action items within the deadline.
• Coordinated with the offshore team in developing the site and fixing issues.
• Deployed the site to production environment.

As a Salesforce.com consultant for the enhancement for Sales Cloud implementation project:

• Analyzed and provided them suitable solution for their new enhancement requests.
• Implemented enhancement requests with high-quality on time.
• Worked with lightning experience.
• Researched and selected suitable campaign management tool based on required features and pricing.

As a Salesforce.com consultant and lead for Service Cloud implementation for support team using Service Cloud license:

• Conducted requirement workshops. Gathered and analyzed requirements and provided suitable solutions.
• Guided team members in implementing solutions. Tracked the progress on daily basis and completed action items within the deadline.
• Reviewed design documents and provided it to client within specified timeline.
• Conducted UAT sessions; follow up with users and close defects within the timeline.
• Reviewed training material and conducted TTT sessions to train the users.