Eelco Markensteyn
Customer Insights

Eelco Markensteyn

Customer, quantitative, PR, mobile & price research specialist.
Work with Eelco Work with a Customer Insights

About

Eelco Markensteyn has 15 years of working experience in quantitative data and market research, including customer, PR, online, mobile, and price research. Specializing in customer survey, he has provided customer satisfaction research, customer profiles and research among website visitors for multiple companies such as Klarna, MS Mode, KNVB, O'Neill, Telefoonabonnement.nl, NEC Nijmegen, INTO Telecom, Greenest Carwash, Banks Mushrooms, Panel Insight, iVOX Belgium, Marintel, Marble Research, and UMP Research. At Novio Research, Eelco has conducted online surveys within NovioData, which also involved coordination of all research, online marketing, sales processes, and account management for various customers.

Employment

4 roles
Nov 2013 - Present 12 years 5 months
Market Researcher
EM Onderzoek

EM Onderzoek is a market research company.

  • Helped customers with good tailor-made market research.
  • Conducted quantitative research, whereby the data was generally collected online.
  • Provided surveys ranging from customer satisfaction to opinion polls and from reader surveys to PR surveys.
  • Worked with several customers, including MS Mode, KNVB, Klarna, O’Neill Europe, Burg Groep, and FOCWA.
Jan 2011 - Dec 2012 1 year 11 months
Operations Manager/Panel Manager
Novio Research

Novio Research is an online market research agency.

  • Conducted all online surveys within NovioData, done by two driven project managers.
  • Involved in the coordination of all research and account management for customers; monitored planning and quality.
  • Managed and expanded all panels owned by NovioData and DVJ-Insights (60,000 members), including the Polland consumer panel, the Allemeningen panel (Belgian panel) and various customer panels.
  • Worked with multiple clients such as Grolsch, Endemol, Klaverblad Verzekeringen, HTC, and NPO.
Apr 2007 - Dec 2010 3 years 8 months
Project Leader/Panel Manager (Market Research)
Multiscope

Multiscope specializes in online quantitative market research.

  • Performed all market research projects and implemented the entire research process, from designing a questionnaire to delivering data or report/presentation of online surveys.
  • Conducted surveys for end customers as well as media agencies and other research agencies.
  • Managed and developed Multiscope’s consumer panel of approximately 140,000 members. This panel was used to conduct all the online research projects.
  • Worked with various customers, including EA Games, Libéma, 9292, and Funda.
Aug 2005 - Apr 2007 1 year 8 months
Project Leader (Market Research)
Marintel

Marintel is a market research agency focusing on healthcare related market research.

  • Involved in the coordination and implementation of fieldworks.
  • Analyzed incoming data and wrote various research reports.

Education

Aug 1995 - May 2004 8 years 9 months
Master of Science/Doctorandus, Sociology / Sociologie
Universiteit Utrecht

Portfolio

3 items